Austin Maschler
Lawrence,KS
Summary
Proven professional with a track record of enhancing customer satisfaction and streamlining inventory at Target. Skilled in problem-solving and heavy lifting, demonstrating integrity and a positive attitude across roles. Excelled in dynamic environments, significantly improving delivery efficiency at Minskys. Adept at fostering teamwork and executing tasks with precision, I consistently exceed employer expectations without compromising quality. Great leader and always willing to go above and beyond for my fellow employees and my employer.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Minskys
Olathe, KS
12.2021 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Helped with tasks that were not apart of my job description
- Took same-day shifts when another employee couldn’t come in to work
- Provided excellent customer service over phone calls
Shift Lead
ImoveKC
Olathe, KS
11.2019 - 07.2022
- Trained new employees
- Schedule jobs over the phone and gave clear and accurate estimates
- Loaded trucks with furniture in a timely and safe manner
- Took payments in a secure and safe way
- Accepted same-day shifts when an employee could not come in
- Would work 16 hour shifts when needed
Associate
Target
Olathe, KS
09.2021 - 12.2021
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Dealt with toxic work culture in a professional manner
- Helped with tasks that were not in my job description
Education
Marketing
University Of Kansas
Lawrence, KSOlathe South Senior High School
Olathe, KS05.2022
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Problem-Solving
- Clean Driving Record
- Heavy Lifting
- Stocking and Inventory
- Complex Problem-Solving
- Order Verification
- Vehicle Maintenance
- Payment Collection
- Equipment monitoring
- Lifts up to 150 pounds
- Organization skills
- Golf etiquette
- Hard Working
- Integrity
Timeline
Delivery Driver
Minskys
12.2021 - 08.2024
Associate
Target
09.2021 - 12.2021
Shift Lead
ImoveKC
11.2019 - 07.2022
Marketing
University Of Kansas
Olathe South Senior High School