Austin May
Gaylord
Summary
I am looking to start a career with advancement opportunities since I recently relocated from souther Michigan
Overview
7
7
years of professional experience
Work History
Front Desk Agent
Holiday Inn Express Hotel Suites
Gaylord
02.2024 - Current
- Welcomed guests and provided check-in and check-out assistance.
- Managed reservations using hotel management software efficiently.
- Answered guest inquiries and resolved issues promptly and courteously.
- Coordinated with housekeeping to ensure room readiness for arrivals.
- Assisted with special requests to enhance guest satisfaction experience.
- Maintained lobby area, ensuring cleanliness and welcoming atmosphere.
Underground Labor
Corby Energy Services
03.2023 - 01.2024
- Inspection, assessment electrical systems for damage / integrity of manhole structure.
- Determination of possible asbestos containing materials.
- Committed to the safe and accurate installation of fiber optic cables – involves use of specialized machinery.
- Diligently works to maintain a safe, clean and productive job site.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Banquet Server ( highschool job)
Crystal Gardens
09.2018 - 03.2023
- Serving food and beverages to guests at large events, parties, and weddings.
- Arranging tables and preparing the catering setup.
- Cleaning up after the event and maintaining the highest sanitation standards.
- Providing excellent customer service and managing guests’ inquiries and complaints.
Education
High school diploma - General studies
Riverview High School
Skills
- Chauffers' license in state of MI
- MI OSHA – 10-hour construction safety and health certified
- CPR/FIRST AID CERTIFICATION
- confined space and asbestos trained
- Problem solving
Timeline
Front Desk Agent
Holiday Inn Express Hotel Suites
02.2024 - Current
Underground Labor
Corby Energy Services
03.2023 - 01.2024
Banquet Server ( highschool job)
Crystal Gardens
09.2018 - 03.2023
High school diploma - General studies
Riverview High School