Austin McCooley
Edmond
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
12
12
years of professional experience
Work History
Back of House Team Member
Chick-fil-A
08.2025 - 11.2025
- Unloaded and stocked kitchen supplies.
- Maintained and sanitized service stations, prep areas, and countertops.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Performed shift side work as necessary to maintain kitchen output during peak service times.
- Prepared food and drinks while following safe food handling procedures.
- Maintained updated certifications in food safety and sanitation regulations.
- Bussed tables, washed dishes and organized kitchen for prompt service.
Social Worker
Oklahoma Department of Human Services
03.2024 - 10.2024
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- De-escalated stressful situations through individual and family crisis interventions.
- Supported clients and families with empathy and compassion during difficult times.
- Updated client documentation for accurate, compliant and current records.
- Assisted clients with navigating and accessing social services such as housing and medical care.
Police Cadet
City Of Perry
09.2023 - 11.2023
- Provided police services such as escorts, security patrol and response to emergency calls.
- Aided fellow officers with traffic stops, domestic disturbance calls, and warrant execution activities.
- Enforced local, state and federal laws and ordinances to promote community security and prevent crime.
- Filed records and provided recordkeeping duties.
- Followed protocols and procedures to perform tasks quickly and minimize mistakes.
- Operated communication systems to gather, process and share information.
Security Officer
Oklahoma City Golf And Country Club
01.2023 - 03.2023
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Assistant Manager
Ups Store
06.2021 - 06.2022
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Driver
Lyft
06.2021 - 06.2022
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed all relevant traffic laws and safety regulations.
Aircraft Electrician
United States Air Force
12.2013 - 03.2021
- Performed thorough visual and physical inspections of all electrical parts.
- Completed quality assurance checks for service work and completed documentation outlining updates.
- Instituted and enforced safety procedures to protect personnel and aircraft from risks and accidents.
- Completed preventive and reparative maintenance on aircraft electronics and computer systems.
- Trained and oversaw new technicians' activities for proper repair and maintenance of avionic systems.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
Bachelor of Science - Criminal Justice
Southern Nazarene University
Bethany, OK12-2023
Associate of Applied Science - Aerospace Maintenance Technology
Community College of The Air Force
Montgomery, AL10-2021
Skills
- Excellent communication
- Multitasking Abilities
- Problem-solving aptitude
- Quality assurance
- Attention to detail
- Teamwork
Timeline
Back of House Team Member
Chick-fil-A
08.2025 - 11.2025
Social Worker
Oklahoma Department of Human Services
03.2024 - 10.2024
Police Cadet
City Of Perry
09.2023 - 11.2023
Security Officer
Oklahoma City Golf And Country Club
01.2023 - 03.2023
Assistant Manager
Ups Store
06.2021 - 06.2022
Driver
Lyft
06.2021 - 06.2022
Aircraft Electrician
United States Air Force
12.2013 - 03.2021
Bachelor of Science - Criminal Justice
Southern Nazarene University
Associate of Applied Science - Aerospace Maintenance Technology
Community College of The Air Force
Eagle Scout
Involved in Boy Scouts for 13 years, from the rank of Tiger Cub all the way to Eagle Scout. During my time in Scouts, I enjoyed camping, traveling, assisting my local community, and growing within my scout troop. My Eagle Scout project consisted of organizing a canned food drive at my high school where we collected over 1,023 canned goods for a local food bank. The classroom that donated the most canned goods was rewarded with free Chick-fil-A chicken biscuits that were donated by a local business owner.