Hi, I’m
Austin Miett
Nashville,TN
Summary
Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success through driving profitability and committing to the creation a nurturing culture. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Seeking a role to utilize current skills while developing new skills to achieve constant growth.
Overview
12
years of professional experience
Work History
Dairy Queen-Nashville, TN
District Manager
06.2024 - Current
Job overview
- Coaching the leadership teams of 8 restaurants in the Nashville metro market
- Developing the leadership bench to ensure consistent encouragement for career growth
- Driving sales through positive operational insights, leading to QoQ sales growth of 4% in first quarter of employment
- Teaching leaders to commit to leading through People, Progress, Purpose, and Profits
- Ensuring all team members are valued through constant push for P-Dev (people development)
- Serving the community through hands-on initiatives, creating a positive culture boost for the company and store communities.
Papa Surf Burger Bar-Santa Rosa Beach, FL
Director of Operations
05.2023 - 06.2024
Job overview
- Championed the launch of a new restaurant, preparing for regional expansion
- Developed scalable operational protocols and recruited key team members
- Spearheaded marketing campaigns to increase guest engagement and drive sales growth
- Coached management team to align focus on continuous improvement
- Created a positive, nurturing culture for the team
- Led operational excellence initiatives, leading to first year sales exceeding budget by 35%.
Epcot-Lake Buena Vista, FL
Food And Beverage Operations Manager
04.2021 - 05.2023
Job overview
- Directed high-traffic establishments, generating over $50 million annually
- Optimized vendor procurement and upheld Disney's dining standards
- Implemented strategies that enhanced revenue and operational efficiency
- Coached leadership teams through a focus on hands-on development, leading to a 40% reduction in turnover
- Consolidated leadership responsibilities to increase collaboration between front and back of house leaders.
Burger Barn Fresh Burgers And Shakes
Co Owner/Multi Unit Operator
10.2017 - 04.2020
Job overview
- Launched a fast-casual burger concept from idea to operation
- Championed growth from 1 location to 3 locations through focus on people and product
- Guided leadership teams towards operational excellence, leading the company to an AUV of $1.5m
- Orchestrated the creation of people development plans, aligning leadership teams' focus on team member growth
- Implemented the use of technology to gain consistently positive operational insights
- Directed community involvement to ensure constant culture growth inside and outside of the four walls of each restaurant.
Krispy Kreme-Marietta, GA
District Manager
01.2013 - 09.2017
Job overview
- Oversaw operations of six stores, ensuring efficiency and quality
- Analyzed costs, boosting profitability through targeted initiatives
- Led team-building and coaching activities, enhancing leadership within the district.
Education
WGU
Bachelor's degree from Software Engineering
12.2026
Southern New Hampshire University
Bachelor's from Finance
07.2016
Skills
- Analytics
- Cost control
- Operational Efficiency & Process Improvement
- Financial Management & Cost Analysis
- Leadership & Team Development
- Vendor & Supplier Management
Timeline
District Manager
Dairy Queen-Nashville, TN
06.2024 - Current
Director of Operations
Papa Surf Burger Bar-Santa Rosa Beach, FL
05.2023 - 06.2024
Food And Beverage Operations Manager
Epcot-Lake Buena Vista, FL
04.2021 - 05.2023
Co Owner/Multi Unit Operator
Burger Barn Fresh Burgers And Shakes
10.2017 - 04.2020
District Manager
Krispy Kreme-Marietta, GA
01.2013 - 09.2017
WGU
Bachelor's degree from Software Engineering
Southern New Hampshire University
Bachelor's from Finance
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