Austin Moore
Summary
Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Frequently commended for completing service orders quickly and maintaining accuracy in documentation. Committed to providing superior service and clear client communication.
Dedicated Lance Corporal within United States Marine Corps. Supports command decision-making by facilitating communications and protecting critical assets and intelligence. Excellent knowledge of mission critical equipment preparation and maintenance.
Overview
11
11
years of professional experience
Work History
Water Service Technician
City Of Bainbridge
02.2022 - 05.2023
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Maintained accurate records of service calls and customer interactions for training and accountability purposes.
Bartender /Security Guard
The Dam Bar And Billiards
02.2021 - 12.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property.
- Responded quickly to incidents and assessed active situations for security concerns.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Food Prep Cook
Diablo's
09.2020 - 04.2021
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
- Stocked ingredients, tracked expenses and maintained foodservice equipment in proper operating condition.
- Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful and nutritious food at correct temperature to valued customers.
Ground Support Equipment Technician (Lcpl.)
United States Marine Corps
07.2012 - 06.2015
- Assembled, tested and maintained company equipment on weekly basis.
- Trained personnel in important first response procedures.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Performed frequent inspections of company equipment and corrected malfunctioning equipment.
- Troubleshot equipment failures and remedied problems to restore functionality.
- Evaluated facilities equipment and interpreted data.
Education
Vocational - Clinical Medical Assisting
H.F.M. BOCES
Johnstown, NY07.2012
High School Diploma -
Fort Plain Junior-Senior High School
Fort Plain, NY06.2012
Skills
- Work with Minimal Supervision
- Diagnostics Expertise
- Textile Inspection
- Document Management
- Issue and Problem Resolution
- Valid Driver's License
- Adaptable and Flexible
- Keen Observer
Accomplishments
- Global War Against Terrorism Metal.
- 500+ Community Service Hours.
Timeline
Water Service Technician
City Of Bainbridge
02.2022 - 05.2023
Bartender /Security Guard
The Dam Bar And Billiards
02.2021 - 12.2021
Food Prep Cook
Diablo's
09.2020 - 04.2021
Ground Support Equipment Technician (Lcpl.)
United States Marine Corps
07.2012 - 06.2015
Vocational - Clinical Medical Assisting
H.F.M. BOCES
High School Diploma -
Fort Plain Junior-Senior High School