Austin Moore
Magee ,MS
Summary
Experienced Emergency Services Coordinator with proven skills in crisis management, emergency preparedness, and effective communication. Expertise in coordinating response protocols to enhance patient safety and operational efficiency.
Emergency management professional with strong background in coordinating emergency services and developing effective response plans. Expertise in crisis management, risk assessment, and resource allocation. Known for fostering team collaboration and adaptability in dynamic situations. Highly reliable with focus on achieving impactful results.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Emergency Services Coordinator
University of Mississippi Medical Center, UMMC
Jackson, MS
07.2025 - Current
- Coordinated emergency response protocols to enhance patient safety and operational efficiency.
- Assisted in developing training materials for staff on emergency preparedness procedures.
- Supported incident management by documenting events and coordinating communication among departments.
- Analyzed response times and identified areas for improvement in emergency protocols.
- Dispatch Air Medical crews and Ground Medical Crews on emergency calls, and handle all Inpatient transfers along with emergency transfers from all over the state and out of the state.
Emergency Medical Technician
Lifeguard Ambulance Service
Monticello, MS
06.2023 - 06.2025
- Administered emergency medical care during transportation, ensuring patient stability and comfort.
- Collaborated with healthcare professionals to assess patient conditions and determine appropriate interventions.
- Operated medical equipment, including defibrillators and oxygen delivery systems, with proficiency.
- Maintained accurate patient records and documentation for compliance with regulatory standards.
- Trained new EMTs on protocols, equipment usage, and emergency response procedures to enhance team effectiveness.
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Emergency Medical Technician
AAA Ambulance Service
Hattiesburg, MS
01.2023 - 08.2023
- Implemented process improvements that enhanced response times and operational efficiency in emergency situations.
- Conducted regular vehicle inspections to ensure readiness and compliance with safety regulations.
- Participated in community outreach programs to educate the public on emergency preparedness and health awareness.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Enhanced equipment readiness by rigorously inspecting, maintaining, and restocking ambulance supplies and tools as needed.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Evaluated patient histories to assess and prioritize levels of care.
- Increased team efficiency by collaborating with paramedics, firefighters, and other emergency personnel to provide seamless emergency care to patients.
Emergency Medical Technician
ASAP Ambulance Service
Laurel, MS
07.2019 - 01.2023
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
Dispatcher
Simpson County Sheriff's Department
Mendenhall, MS
08.2018 - 11.2020
- Coordinated dispatch of emergency responses, ensuring timely and efficient service delivery.
- Monitored communication systems for incoming calls, prioritizing critical incidents.
- Collaborated with law enforcement officers to provide real-time updates during active situations.
- Implemented improved dispatch protocols to enhance operational efficiency and response time.
- Trained new dispatch personnel on procedures and emergency response techniques.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Education
High School Diploma -
Magee High School
Magee, MSSkills
- Incident command
- Public safety
- Hazard mitigation
- Crisis management
- Emergency preparedness
- Interagency collaboration
- Disaster recovery
- First aid administration
- Teamwork
- Customer service
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Effective communication
- Patient safety
- Patient care assessment
- Patient education
- Certified in CPR/AED
- Medical terminology
- Basic life support for health care providers (BLS)
- Epic systems
Certification
NREMT, State EMT, CPR, Incident command courses,
NREMT
Nationally registered EMT under national guidelines
Languages
English
Full Professional
Timeline
Emergency Services Coordinator
University of Mississippi Medical Center, UMMC
07.2025 - Current
Emergency Medical Technician
Lifeguard Ambulance Service
06.2023 - 06.2025
Emergency Medical Technician
AAA Ambulance Service
01.2023 - 08.2023
Emergency Medical Technician
ASAP Ambulance Service
07.2019 - 01.2023
Dispatcher
Simpson County Sheriff's Department
08.2018 - 11.2020
High School Diploma -
Magee High School