Dynamic professional with extensive experience, specializing in customer service and inventory management. Proven track record of enhancing customer satisfaction through effective communication and deep product knowledge. Recognized for reliability and leadership in fast-paced environments, contributing to team success. Passionate about the recreational outdoor industry, bringing expertise in recreational fishing to ensure quality service.
Overview
4
4
years of professional experience
Work History
Team Member
Kraken Tackle
Fort Myers Shores
02.2024 - 12.2024
Assisted customers with product selection and ordering process.
Developed positive customer relationships through friendly greeting and excellent service.
Addressed customer needs, responding to specific requests.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Operated cash registers to process payments from customers.
Received, processed, and stocked merchandise in accordance with store policies.
Organized inventory shelves for easy access and maintenance of stock levels.
Assisted in inventory management, ensuring stock levels met demand without excess.
Participated in training sessions for new employees when needed.
Head Line Cook
The Lakehouse Kitchen & Bar
Punta Gorda
06.2021 - 06.2023
Planned, prepared and cooked food items according to established recipes and standards.
Assisted in the development of new recipes, presentations, plating designs, garnishes and sauces.
Supervised kitchen staff in the preparation of all menu items, ensuring freshness and quality of ingredients.
Adjusted cooking times based on volume of orders received during peak hours.
Trained new kitchen personnel on proper cooking techniques, safety procedures and equipment use.
Followed proper food handling methods and maintained correct temperature of food products.
Conducted weekly inventories of food supplies, beverages and other necessary items.
Assisted in food inventory and control while properly receiving and storing delivered items.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Cooked multiple orders simultaneously during busy periods.
Set up work stations prior to opening to minimize prep time.
Grilled and deep fried various foods from meats to potatoes.
Operated fryers and grills according to instructions to maintain safety and food quality.
Jr Kraken AAA Video Coach at Seattle Kraken, Kraken Youth Hockey AssociationJr Kraken AAA Video Coach at Seattle Kraken, Kraken Youth Hockey Association