Austin Nguyen
Busser
Pensacola
Summary
Professional service worker with experience in fast-paced hospitality environments. Skilled in maintaining cleanliness, supporting waitstaff, and ensuring timely table turnover. Strong team player with focus on efficient service and adaptability to changing needs. Reliable, organized, and committed to delivering quality results for exceptional guest experience.
Overview
3
3
years of professional experience
Work History
Manager
Marble Slab Creamery
06.2022 - 08.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed strong working relationships with staff, fostering a positive work environment.
- Performed bookkeeping duties at ends of shifts to ensure finances were documented.
Host
Sake Cafe
05.2021 - 06.2021
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Education
Bachelor of Science - Aerospace Engineering
University of Florida
Gainesville, FL 05.2001 -
High School Diploma -
Pensacola High School
Pensacola, FL 05.2001 -
Skills
Customer service
Decision-making
Team leadership
Positive attitude
Excellent teamwork
Timeline
Manager
Marble Slab Creamery
06.2022 - 08.2024
Host
Sake Cafe
05.2021 - 06.2021
Bachelor of Science - Aerospace Engineering
University of Florida
05.2001 -
High School Diploma -
Pensacola High School
05.2001 -