Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Austin Noyes

Fargo

Summary

Enthusiastic candidate with extensive experience in customer service and transaction knowledge at Bell Bank. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting goals by processing high volumes of error-free transactions and maintenance.

Overview

11
11
years of professional experience

Work History

Deposit Services Specialist

Bell Bank
01.2023 - Current
  • Assisted internal customers with banking needs and inquiries.
  • Processed wide variety of retail banking operations for both personal and commercial customers.
  • Processed applications for new accounts.
  • Learned, performed and assisted in enhancing dozens of operations related to deposit services within operations division.

Client Service Associate

Bell Investments (Bell Bank)
03.2021 - 01.2023
  • Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
  • Met and collaborated with existing and prospective clients to ascertain financial goals and provide recommendations on investment solutions.
  • Gathered data and built financial models around key metrics.
  • Created and maintained precise and accurate models, charts and reports.
  • Coordinated with financial advisors to develop long-term investment strategies.

Customer Service Center Trainer

Bell Bank
10.2019 - 03.2021
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Developed job-specific competencies and performance standards.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Utilized variety of instructional design methodologies to create effective learning experiences.

Senior Service Consultant

Bell Bank
01.2015 - 12.2017
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

Political Science

North Dakota State University
Fargo, ND
05-2018

High School Diploma -

Park Christian School
Moorhead, MN
05-2014

Skills

  • Banking regulations
  • Record keeping
  • Exceptional communication
  • Workflow prioritization

Accomplishments

Licensed financial professional. Obtained Series 7 license to sell stocks, bonds and other investment instruments in 2022.

Timeline

Deposit Services Specialist

Bell Bank
01.2023 - Current

Client Service Associate

Bell Investments (Bell Bank)
03.2021 - 01.2023

Customer Service Center Trainer

Bell Bank
10.2019 - 03.2021

Senior Service Consultant

Bell Bank
01.2015 - 12.2017

Political Science

North Dakota State University

High School Diploma -

Park Christian School

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