Daedra Dunigan
Relationship Banker
Mobile,AL
Summary
Dynamic sales professional with a proven track record at Lowes Home Improvement, excelling in customer satisfaction and financial product sales. Leveraging strong banking expertise and a positive attitude, I consistently identify opportunities to increase revenue while providing exceptional service and support to clients. Skilled in MS Excel and fraud prevention.
Determined banking professional eager to apply financial knowledge and sales negotiation skills. Collaborative individual communicates with tact and diplomacy to internal and external customers. Researches and pursues new sales prospects to build strong base of clientele.
Overview
9
9
years of professional experience
Work History
Pro Services Sales Specialist
Lowes Home Improvment
12.2024 - 03.2025
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Provided first-rate service to all customers and potential customers.
- Built rapport with customers and assessed needs to make product recommendations and upsell.
Banker
Woodforest Bank
12.2020 - 12.2024
- Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.
- Calculated fees due, interest and change for customer transactions.
- Received loan and utility payments, sending funds to correct destinations.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Established rapport with new clients to increase satisfaction and loyalty.
Personal Banker
First City Bank of Florida
02.2016 - 10.2020
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Promoted financial products by maintaining excellent service offering knowledge.
Education
High School Diploma -
Mary G Montgomery High School
Mobile, AL05-2009
Skills
- Banking
- Fraud prevention
- Financial advisement
- Loans
- MS Excel
- Member support
- Customer financing
- Financial product sales
- Opportunity identification
- Banking regulations
- Cash handling
- Increased revenue
- Positive attitude
Languages
English
Native or Bilingual
Timeline
Pro Services Sales Specialist
Lowes Home Improvment
12.2024 - 03.2025
Banker
Woodforest Bank
12.2020 - 12.2024
Personal Banker
First City Bank of Florida
02.2016 - 10.2020
High School Diploma -
Mary G Montgomery High School
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