Summary
Overview
Work History
Education
Skills
Work Availability
Additional Information
Timeline
SoftwareEngineer
Austin Otto

Austin Otto

Salt Lake City,UT

Summary

Currently enrolled as a cybersecurity student at the University of Utah invested in learning professional IT, Network+ and Security+ dynamics. Prior Account Manager offering expertise in building partnerships, retaining key accounts, and enhancing marketing channels measured through optimized KPIs. Motivated by problem-solving skills to provide result-driven solutions for clients and team members alike by identifying and mitigating issues within tasks and projects. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Account Manager

Rakuten Marketing
01.2022 - 05.2023
  • Online advertising through programmatic and performance driven marketing solutions.
  • Certified in top programmatic DSP platforms; The Trade Desk, Criteo, and DV360.
  • Managed over $2.8 million in media spend within a yearly calendar on large complex accounts.
  • Experience with in-depth presentations of analytic and campaign performance including recommendations to help drive growth.
  • Hands on programmatic optimizations skills through DSP platforms.
  • Skill sets in client facing presentations, leadership through strategic solution building, and programmatic data.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.
  • Kept detailed records of daily activities through online customer database.
  • Contributed to team objectives in fast-paced environment.

Senior Account Specialist

Rakuten Marketing
04.2020 - 01.2022
  • Led clients through data performance focused on affiliate channel marketing.
  • Developed strategic solutions through in-depth quarterly benchmark reporting and publisher success trends.
  • Recruited and negotiated with affiliate pushers for in-channel performance boosts regarding timely promotional and strategic commission contracts.
  • Resolved complex billing and payment issues for balanced, accurate accounts.
  • Set up new customer accounts and updated existing profiles with latest information.

Account Coordinator

Rakuten Marketing
10.2018 - 04.2020
  • Programmatic Display & Affiliate Marketing.
  • Analyzed and provided daily KPI performance reports for clients and internal team members.
  • Lead creative updates and framework for online display banners and affiliate newsletters through JIRA and internal platforms for QA and UTM updates.
  • Facilitated weekly status reports, project documentation and client billing.

Direct Response Production Specialist

Saxton Horne Communications
04.2017 - 09.2018
  • Assigned to 65% of all direct response mail volume, which increased 12.5% in 8 months
  • Organized 80% of tracking numbers for quick response rates on call reporting and match-backs leads
  • Strategically created data suppressions and conquest lists to create 20% new customer leads for clientele through Email Marketing.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Organized work to meet demanding production goals.

Education

Bachelor of Science - Business Management

Westminster College
Salt Lake City, UT

Cybersecurity - Security+, Network+

University of Utah
Salt Lake City, UT
09.2023 - Current

Skills

  • Customer Service Expertise
  • Windows Server
  • PowerShell
  • Linux Programming and Administration
  • Analytics Monitoring and Evaluation
  • Issue Troubleshooting
  • Research Proficiency
  • Security Improvements
  • LAN and WAN Assessment
  • Accounts Administration & Organization
  • Identifying Risks
  • SOFTWARE: Microsoft Office, The Trade Desk,
    Criteo, Google DV360, JIRA, SalesForce,
    Smartsheet software, Stratics Networks software,
    Point of Sales Software

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information

LinkedIn Profile: https://www.linkedin.com/in/austin-otto-12038670/

Timeline

Cybersecurity - Security+, Network+

University of Utah
09.2023 - Current

Account Manager

Rakuten Marketing
01.2022 - 05.2023

Senior Account Specialist

Rakuten Marketing
04.2020 - 01.2022

Account Coordinator

Rakuten Marketing
10.2018 - 04.2020

Direct Response Production Specialist

Saxton Horne Communications
04.2017 - 09.2018

Bachelor of Science - Business Management

Westminster College

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Austin Otto