Austin Parker
Atlanta,GA
Summary
Tenured service professional with proven ability to perform under high pressure. Seeking to apply extensive logistical/operational understanding of events to an Onsite Operations Specialist with opportunity to further expand upon knowledge.
Overview
13
13
years of professional experience
Work History
Bartender
Empire State South
04.2022 - Current
- Managed bar with nightly average of $3,000 in sales.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing POS system, and taking inventory.
- Organized and advised bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Maintained and improved upon extensive knowledge of cocktail recipes to provide customer with suggestions and exemplary service.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Set up glassware, liquor and other necessary supplies for special events.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Trained 3 new bartenders.
Sales Representative/Event Coordinator
Yom Ice Cream
07.2020 - 05.2022
- Acquired new business, handled relationship & account management, organized product distribution and optimization.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits while gauging potential clients' needs.
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Averaged 40 cold-called leads per week while maintaining current accounts, gained 60+ accounts for business within 1 1/2 year period.
- Coordinated schedules and timelines for events, staffing for events, training of employees, transportation .
- Managed administrative logistics of events planning and event booking.
Barista/Bartender/Kitchen Manager/Cook
The Rook & Pawn
03.2016 - 03.2020
- Provided excellent bar and food service for consistent quality customer experience, sales averaging $1,200-4,000 per weekday/weekend
- Skilled in making variety of drinks, both alcoholic and non alcoholic, and food items quickly and with care.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Delegated food preparation duties to cooks and followed up with cooks to verify proper preparation and production of meals.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Organized employee scheduling for 8 individuals.
Production Assistant/Security Ambassador/Bartender/Barback
The Georgia Theatre
07.2013 - 09.2019
- Assisted in artists’ load in, set up of stage efficiently and properly for optimal soundcheck, helped with timely loads out to best adhere to artists' schedule.
- Managed box office responsibilities such as ticket sales and customer service with excellent personable care.
- Assisted in training new staff with all aspects of job requirements.
- Restocked all bars with fresh beer, liquor, wine, linens, and miscellaneous items.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to incidents and assessed active situations for security concerns in 1,100 capacity venue.
Education
Bachelor of Arts - Marketing
University of Georgia
Athens, GA05.2014
Music Business Certificate - Music Management
University of Georgia
Athens, GA05.2014
Minor in Spanish - Spanish Language And Literature
University of Georgia
Athens, GA05.2014
Skills
- TIPS Certified
- Liquor, Beer and Wine Knowledge
- Product Demonstration
- Accommodation Organization
- Staff Leadership
- Agenda Setting and Control
- Event Sales
- Vendor Coordination
- Venue Selection
- Event Staffing
- Account Servicing
- Safety and Cleanliness Standards
Timeline
Bartender
Empire State South
04.2022 - Current
Sales Representative/Event Coordinator
Yom Ice Cream
07.2020 - 05.2022
Barista/Bartender/Kitchen Manager/Cook
The Rook & Pawn
03.2016 - 03.2020
Production Assistant/Security Ambassador/Bartender/Barback
The Georgia Theatre
07.2013 - 09.2019
Bachelor of Arts - Marketing
University of Georgia
Music Business Certificate - Music Management
University of Georgia
Minor in Spanish - Spanish Language And Literature
University of Georgia
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