Austin Payne
Clay City,IL
Summary
Results-driven professional with a proven track record in team motivation and workflow optimization. Skilled in safe equipment operation and client support, contributing to improved service efficiency and client satisfaction in various roles.
Overview
9
9
years of professional experience
Work History
Direct Support Professional
Cila Corp
Flora Il
10.2025 - Current
- Assisted individuals with daily living activities, promoting independence and enhancing quality of life.
- Collaborated with healthcare professionals to develop and implement personalized care plans.
- Monitored client progress and documented observations to ensure accurate reporting of behavioral changes.
- Facilitated communication between clients and families, fostering supportive relationships and understanding.
Shop Hand
Gallagher Pro Fab
Onley Il
06.2025 - 10.2025
- Assisted in assembly of custom metal fabrications using hand tools and machinery.
- Maintained cleanliness and organization of workspace to ensure safety compliance.
- Operated various equipment including saws, drills, and welders under supervision.
- Collaborated with team members to meet production goals efficiently.
- Used hand trucks and forklifts to load, unload, and transport items.
- Operated heavy machinery safely and proficiently, optimizing work processes within the shop environment.
- Maintained high standards of customer service, resulting in repeat business and positive feedback.
Garage Door Technician
South Central FS
Effingham, IL
08.2024 - 06.2025
- Installed and repaired residential and commercial garage doors, ensuring optimal functionality.
- Diagnosed mechanical issues and performed troubleshooting to identify necessary repairs.
- Collaborated with team members to enhance service efficiency and effectiveness in installations.
- Maintained accurate inventory of tools and equipment, optimizing resource availability for jobs.
Fabric Structure Installer
Tent
Xenia
03.2019 - 05.2022
- Installed tent structures for various events, ensuring durability and safety.
- Collaborated with team members to execute setup and breakdown efficiently.
- Inspected equipment pre- and post-installation to maintain quality standards.
- Trained new installers on best practices for tent assembly and safety protocols.
Assistant Store Manager
Dollar General
Clay City, IL
11.2021 - 04.2022
- Supervised daily store operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored staff to enhance team performance and service quality.
- Conducted inventory management, optimizing stock levels and reducing shrinkage.
- Implemented promotional strategies to drive sales and increase customer engagement.
Oil Change Technician
Walmart
Flora Il
06.2017 - 07.2018
- Performed oil changes efficiently while adhering to safety protocols and industry standards.
- Conducted routine maintenance checks to ensure optimal vehicle performance and customer satisfaction.
- Trained new team members on oil change procedures and best practices for service excellence.
- Streamlined workflow processes, reducing service time while maintaining high-quality standards.
- Performed tire rotations and alignments to ensure optimal vehicle performance.
- Conducted routine oil changes and fluid checks for diverse vehicle models.
Education
GED -
Fcc
Fairfeild Il01-2026
Skills
- Time management
- Behavior redirection
- Client support
- Hand assembly
- Equipment setup
- Loader operation
- Safe equipment operation
- Decision-making
- Money handling
- Team motivation
Timeline
Direct Support Professional
Cila Corp
10.2025 - Current
Shop Hand
Gallagher Pro Fab
06.2025 - 10.2025
Garage Door Technician
South Central FS
08.2024 - 06.2025
Assistant Store Manager
Dollar General
11.2021 - 04.2022
Fabric Structure Installer
Tent
03.2019 - 05.2022
Oil Change Technician
Walmart
06.2017 - 07.2018
GED -
Fcc