Austin Pereira
West Warwick,Rhode Island
Summary
I am currently 20 years old with a world of ambition to succeed for myself but also my family, and my future. I have succeeded in one realm with that being retail and am eager to go on and experience something new to improve my skill set while having a great ambition for an important and successful career path. I take immense pride and dedication to make sure the work I do is correct and is what my higher ups are expecting and looking for. I hope you take my application into consideration and thank you for your time.
Overview
4
4
years of professional experience
Work History
Customer Service Manager
Jerrys Supermarket
West Warwick, RI
07.2020 - 03.2024
- I worked at Jerry's Supermarket for nearly 4 years. Started out as a cashier and quickly grew into a supervisor role as well as a right hand to the Customer Service Manager. Once that manager left I was put in that position, in which I led the customer service department for about a year whilst being a aid to the store manager.
- Responsibility as Customer Service Manager include, handling all cash financing as well as depositing electronic medias into bank depositing accounts.
- Handling customer service and satisfaction.
- Handling scheduling for about 20-30 employees.
- Any shortages and or overages in cash media would fall into my realm to resolve possible issue with any asset protection.
- Cash handling skills.
- Any technical issues with computers would be my responsibility to reach out to correct services to repair.
Education
High School Diploma -
West Warwick High School
West Warwick, RI06-2021
Skills
- Customer Experience Improvement
- Cash Handling
- Payment Processing
- Account Management
- Customer Assistance
- Problem-Solving Abilities
- Critical Thinking
Languages
Portuguese
Professional
Timeline
Customer Service Manager
Jerrys Supermarket
07.2020 - 03.2024
High School Diploma -
West Warwick High School