Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Austin Petruzziello

Boston,MA

Summary

Accomplished and service-oriented Bartender & Front-of-House Trainer with over 8 years in hospitality, specializing in country clubs and large-scale event venues.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bartender / FOH Training Lead

Abenaqui Country Club
Rye Beach, NH
06.2019 - Current
  • Ensured consistent guest experiences across bar and dining areas through attentive service.
  • Trained front-of-house staff on service protocols, menu details, and guest interaction standards.
  • Managed bar preparation, restocking, closing duties, and inventory management.
  • Developed seasonal drink menus and bar layout for large events.
  • Maintained compliance with liquor regulations and internal quality standards.

Vendor

Aramark, Fenway Park
Boston, MA
06.2016 - Current
  • Sold beverages and snacks across stadium sections in a high-volume environment.
  • Handled credit card transactions with handheld POS systems, ensuring speed and accuracy.
  • Resolved interpersonal conflicts within department, promoting collaboration among team members.
  • Maintained professionalism while addressing guest concerns in a dynamic, fast paced setting.

Data Analyst Intern

Center for Terrorism and Security Studies
Lowell, MA
02.2019 - 04.2019
  • Conducted research on adaptation strategies of militant groups over time.
  • Standardized group-level data for a comprehensive database, ensuring consistent date formatting.
  • Performed independent analysis to enhance foundational research on group behavior trends.

Education

High School Diploma -

Londonderry High School
Londonderry, NH
06-2014

Criminal Justice

University of Massachusetts Lowell
Lowell, MA

Skills

  • Upscale food and beverage service
  • Training new employees
  • Guest experience management
  • Conflict resolution and team support
  • POS systems expertise
  • Event and high-volume service
  • Menu knowledge and upselling
  • Inventory and vendor coordination
  • Payment processing systems

Certification

  • TEAM Alcohol Certification, 2027
  • ServSafe Allergens, 2028
  • First Aid/CPR

References

Available upon request.

Timeline

Bartender / FOH Training Lead

Abenaqui Country Club
06.2019 - Current

Data Analyst Intern

Center for Terrorism and Security Studies
02.2019 - 04.2019

Vendor

Aramark, Fenway Park
06.2016 - Current

High School Diploma -

Londonderry High School

Criminal Justice

University of Massachusetts Lowell
Austin Petruzziello