Austin Pinuelas
Henderson,NV
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Store Auditor
Maverick Adventure's First Stop
11.2023 - Current
- Oversee the 35 NV and AZ Stores
- Enhanced inventory accuracy by conducting thorough store audits and identifying discrepancies.
- Improved store compliance with company policies through regular monitoring and corrective actions.
- Increased overall store performance by providing feedback to management on areas for improvement.
- Conducted comprehensive financial audits to ensure accurate record-keeping and cash handling procedures.
Quality Assurance Specialist (Compliance Auditor)
Life Storage
06.2022 - 08.2023
- Oversee and train the 160 West Coast Properties on company policy and procedures and Auction Procedures
- Conduct audits to ensure adherence to company policies and procedures to ensure compliance
- Review the accuracy of all online delinquency and auction paperwork and documentation to ensure adherence with state lien laws to help reduce and/or eliminate legal liability's.
- Educate, coach, and reinforce all delinquency and policies and procedures to store team members and Area Managers, including preparing recommendations and ensuring follow-through and implementation
- Assist in the creation of training material and all related documentation.
- Direct contact for assisting Store Team Members and Area Managers to resolve Operation and Legal Issues.
- Conducted thorough audits of manufacturing processes, resulting in increased efficiency and reduced defects.
Site Manager/Trainer
Life Storage
05.2016 - 06.2022
- Managed day to day operations of Facility with 1000+ Units
- Drive Sales by giving exceptional customer service and continual training and support to team member
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Followed up on delinquent tenants and coordinated collection procedures.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Successfully run facility to 100% Policy and Procedures per Audit Scores
Associate Store Manager
Famous Footwear Outlet
04.2014 - 01.2017
- Increased overall store sales by implementing strategic merchandising plans and visual displays.
- Enhanced customer satisfaction by providing exceptional service and addressing customer concerns promptly.
Education
High School Diploma -
Eureka High School
Eureka, CA06.2009
Skills
- Operational Efficiency
- Compliance Monitoring
- Auditing Procedures
- Time management
- Organizational skills
- Problem-solving
- Customer service
- Compliance Standards
Timeline
Store Auditor
Maverick Adventure's First Stop
11.2023 - Current
Quality Assurance Specialist (Compliance Auditor)
Life Storage
06.2022 - 08.2023
Site Manager/Trainer
Life Storage
05.2016 - 06.2022
Associate Store Manager
Famous Footwear Outlet
04.2014 - 01.2017
High School Diploma -
Eureka High School
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