Summary
Overview
Work History
Education
Skills
Timeline
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Austin Polun

Relationship Banker
Tulsa,OK

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Attentive to detail with experience in coordinating projects, programs and improvements.

Overview

9
9
years of professional experience

Work History

Sales Rep

White Knight Pest Control
04.2023 - 06.2023
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Negotiated contracts with clients and developed relationships with key personnel.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Medical Administrative Assistant

National Foot & Ankle Center
06.2014 - 04.2023
  • Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
  • Scanned and verified identification and insurance coverage to prepare for upcoming patient appointments.
  • Documented patient medical information, case histories, and assisted with medical coding, billing, and insurance details to facilitate smooth appointments and payment processing.
  • Greeted patients and provided required paperwork to facilitate services.
  • Collaborated with healthcare professionals to maintain high-quality care across departments.
  • Assisted with medical coding and billing tasks. Scanned identification and insurance cards and obtained payments from patients.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Managed office logistics by scheduling appointments for providers based on optimal patient loads and clinician availability.
  • Trained office staff on operational requirements with medical, insurance, and administrative tasks.

Education

DPM - Podiatric Medicine (DPM)

Barry University: School of Podiatric Medicine
Miami, Florida
05.2023

Bachelor of Arts - Medical Anthropology

Sewanee University
Sewanee
05.2019

Skills

  • Trained in EMR documentation, MLS laser therapy, taking patient X-ray , casting, blood and specimen sample collection and coding, insurance coverage and ICD10
  • Able to and have trained other office staff members in these skills
  • Teamwork and Collaboration
  • Workflow Coordination
  • Implementing new software into

Timeline

Sales Rep

White Knight Pest Control
04.2023 - 06.2023

Medical Administrative Assistant

National Foot & Ankle Center
06.2014 - 04.2023

DPM - Podiatric Medicine (DPM)

Barry University: School of Podiatric Medicine

Bachelor of Arts - Medical Anthropology

Sewanee University

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