Austin PRESTON
Lehigh Acres
Summary
Dynamic owner/operator with a proven track record at AP Residential Services, excelling in operations management and problem-solving. Enhanced customer satisfaction through quality renovations and effective communication. Skilled in designing and installing tailored solutions, ensuring timely project completion while fostering strong client relationships. Committed to delivering exceptional service and optimizing business performance.
Experienced business professional with strong focus on team collaboration and achieving results. Skilled in operations management, strategic planning, and resource optimization. Known for flexibility in adapting to changing needs and providing reliable leadership. Prepared to make significant impact in driving business success and fostering team growth.
Hardworking employee enthusiastic about learning the construction field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Successful Owner/Operator with expertise in the plumbing/renovation industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals.
Overview
10
10
years of professional experience
Work History
Owner/Operator
AP Residential Services
11.2023 - Current
Provide customers with quality repairs and renovations in both commercial and residential properties.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Managed day-to-day business operations.
- Complete projects on all scales
Plumber
Plumbing to Perfection
10.2015 - Current
- Installed and repaired plumbing systems in residential and commercial properties.
- Installed plumbing systems in single and multi-story buildings
- complete all phases of plumbing (underground, second rough-in, tub set , final trim and service)
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Complied with state plumbing codes throughout duration of each project.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
Owner/Operator
Handy Haskell Home Improvements and More
07.2019 - 06.2023
- Ensured timely project completion through effective management.
- Developed customer relationships through effective communication and quality service delivery.
- Optimized scheduling processes to ensure seamless coordination across multiple projects.
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty.
- Managed day-to-day business operations.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Education
High School Diploma -
Lee County School District
Fort Myers, FL2011
Skills
- Operations management
- Business planning
- High level of problem solving capability
- Understand, design, and install products and services based on specific client needs and desires
- Proper installation for all phases of plumbing
- The ability to take visions with ideas and turn them into plans with execution
- The willingness to learn any and all information to help build growth for better future relationships
Timeline
Owner/Operator
AP Residential Services
11.2023 - Current
Owner/Operator
Handy Haskell Home Improvements and More
07.2019 - 06.2023
Plumber
Plumbing to Perfection
10.2015 - Current
High School Diploma -
Lee County School District