Austin Prouse
Bainbridge
Summary
Personable sales professional with focus on propelling customer relationships to exceed sales goals and boost profit margins. Perceptive customer satisfaction expert skilled at highlighting specific product qualities appealing to customers.
Overview
5
5
years of professional experience
Work History
Sales Professional
Cellular Sales
06.2024 - Current
- Worked as in-store sales consultant for Cellular Sales (Verizon’s largest authorized retailer), handling customer concerns and converting issues into sales opportunities.
- Refined skills from direct marketing to overcome objections and maintain control in customer conversations, contributing to revenue generation for Verizon.
- This role is sales-focused, but has a higher emphasis on customer-relations and generating new business opportunities from current customers and prospective customers. Most-importantly, I've learned how to sell from an informatory perspective: I inform, not convince, a customer of the opportunities they have and what is recommended for them to take advantage of.
- Collaborated with team members to achieve sales objectives and targets.
- Negotiated pricing contracts with clients for optimal profitability.
- Answered customer questions, shared product knowledge and researched pricing and availability.
- Identified as Verizon's largest authorized retailer, contributing to brand visibility.
Senior Account Executive
SAGA National
Tallahassee
08.2023 - 01.2024
- Executed direct marketing and sales initiatives, generating own leads to drive client engagement.
- The most important responsibility was driving revenue for our client.
- During my time at the firm, I took our sales from approximately $8,000 a week to $32,000 a week.
- On a daily basis, I would engage with approximately 60-200 people a day and convert (but not limited to) one-time interactions into revenue opportunities.
- I excelled in being a brand ambassador for the client and led my office in sales for the duration of my time at the firm.
- Cultivated relationships under tight timelines, resulting in significant revenue generation for our client.
- Traveled up to 100 miles from our office to set up events and generate revenue for our client in various public and private spaces.
- Formulated strategies to enhance sales volume with both existing and new clients.
- I furthered relationships our firm had with venue partners, and was able to expand operations to new venues and untapped territory.
- Attended trade shows and conferences in order to network with potential partners.
- Supervised junior staff members by providing guidance on how best to meet client objectives.
Back of House Director
Chick-fil-A
Bainbridge
05.2021 - 07.2023
- I drove culture development, exceeded monthly, quarterly and yearly goals for customer satisfaction, product quality, and high-paced, high-volume operations.
- Oversaw daily business operations and executed numerous roles, contributing to comprehensive operational success.
- Led store operations across all shifts, ensuring smooth daily functionality.
- Our unit scored 98+ on all health inspector scores while I was Safety Director.
- Promoted three team members and received Leadership Award for embodying servant leadership principles.
Education
Associate’s Degree - Science
Abraham Baldwin Agricultural College
05-2019
Skills
- Direct sales
- Direct Marketing
- Sales Management
- Outside Sales
- Customer Relationship Management
- Revenue generation
- Event coordination
- Effective communication
- Adaptable strategies
- Social selling
- Leadership Experience
- Objection handling
- Closer
- Market analysis
- Negotiation techniques
Timeline
Sales Professional
Cellular Sales
06.2024 - Current
Senior Account Executive
SAGA National
08.2023 - 01.2024
Back of House Director
Chick-fil-A
05.2021 - 07.2023
Associate’s Degree - Science
Abraham Baldwin Agricultural College