AUSTIN RAPP
Medford
Summary
Skilled in leading operations within transportation, storage, and distribution sectors.Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Operations Manager
S-2 Logistics
Philadelphia
02.2023 - Current
- Managing daily operations to ensure timely delivery and customer satisfaction.
- Managed overall warehouse operations to ensure efficiency and effectiveness.
- Supervised the day-to-day workflow of employees to maximize productivity and maintain quality standards.
- Implemented safety protocols and training programs for warehouse staff compliance.
- Verified orders, bills, received items, inventory, and deliveries for accuracy.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Conducted interviews and evaluated candidates for cultural fit and skills alignment.
General Manager & Personal Trainer
Snap Fitness
Medford
01.2019 - 01.2023
- Managed and supervised fitness center staff with focus on hiring, training, payroll, and scheduling to ensure optimal team performance.
- Oversee the daily operations of the fitness center including but not limited to opening and preparation, enforcement of policies, procedures and standards, budgeting,building issues, video surveillance.
- Achieved membership sales targets by implementing effective marketing strategies that resonated with target demographics.
Distribution & Logistics Intern
B-C Fowarding Corp
Swedesboro
06.2022 - 08.2022
- Coordinated shipment schedules with carriers and clients, ensuring on-time deliveries and improving customer satisfaction.
- Monitored shipment progress and provided regular updates to team members and stakeholders to maintain communication and transparency.
- Supported warehouse operations by preparing shipping documentation and labels.
- Assisted in maintaining accurate inventory records using logistics management software.
- Implemented strategic plans and contributed to evaluation of business objectives, streamlining processes to enhance operational productivity and traceability.
Education
Bachelor of Science in Business -
Penn State University
12-2022
Skills
- Operations management
- Logistics coordination
- Management
- Team leadership
- Team building/leadership
- Time management
- Microsoft Office
- Customer engagement
- Oral communication
- Problem-Solving
- Adaptability
- Team collaboration
- Problem solving
Certification
Licensed Real Estate Agent, Medford, NJ, 08/22, Present, Compared recently sold area properties to determine competitive market prices., Advised and informed prospective clients on current market activities and conditions.
Extracurricular Activities
Feeding San Diego, San Diego, CA, Volunteer, 09/21, 11/21, Labeled and packaged foods for distribution., Sorted through foods for distributing., Broke down freight in the warehouses. Making Strides Against Breast Cancer, Philadelphia, PA, Volunteer, 10/18, 10/19, Greeted Visitors., Distributed to walkers/runners at food station. The National Society of Leadership and Success, College Park, PA, Active Member, 09/21, Present, This is a prestigious honor which is awarded only to a select percent of students. The NSLS is the largest collegiate leadership honor society in the United States with hundreds of chapters. PSU Business club, College Park, PA, Active Member, 11/21, Present, Contribute to bi-weekly discussions on current business topics across all sectors., Place for our members to connect, learn from each other's experiences, and gain insight into all areas of business using a variety of different methods., Engaged in events, and guest speaker lectures.
Timeline
Operations Manager
S-2 Logistics
02.2023 - Current
Distribution & Logistics Intern
B-C Fowarding Corp
06.2022 - 08.2022
General Manager & Personal Trainer
Snap Fitness
01.2019 - 01.2023
Bachelor of Science in Business -
Penn State University