Austin Robbings
Redding,CA
Summary
Experienced installation technician, looking to transition to a technical role and serve the community I grew up in. Experience in working with a variety of networking equipment across different vendors. Eager to collaborate with others and learn new technologies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Installation Service Technician
Development Group Inc.
Redding, CA
08.2023 - Current
- Performed on-site installation and repair services for a variety of customer equipment.
- Experience with Cisco, Meraki, and Ruckus.
- Installation of access points, switches, routers, and UPS.
- Ran and terminated Cat5e/Cat6 cable.
- Troubleshot and resolved technical issues to minimize network downtime.
- Utilized diagnostic tools and software to identify and fix technical faults efficiently.
Sales Consultant
AT&T
Redding, CA
02.2019 - 02.2023
- Fostered relationships with customers to expand customer base and retain business.
- Assisted in set up and troubleshooting of mobile devices
- Used CRM database to track referral and appointment data.
Sales Consultant
Boardmart
Redding, CA
08.2017 - 02.2019
- Answered product questions with up-to-date knowledge of sales and promotions.
- Demonstrated products in effort to show potential buyers benefits, advantages, and encourage purchases.
- Fulfilled orders and answered customer questions in-person, through email and over phone to maximize customer service.
Education
High School Diploma -
Shasta High School
Redding, CA06.2017
Some College (No Degree) - Computer Science
Shasta College
Redding, CASkills
- Cable Management
- Technical Troubleshooting
- Customer Service
- Assembly and installation
- Detail Oriented
- Effective Communicator
Certification
Cisco Certified Network Associate (CCNA 200-301)
05/2024
Timeline
Installation Service Technician
Development Group Inc.
08.2023 - Current
Sales Consultant
AT&T
02.2019 - 02.2023
Sales Consultant
Boardmart
08.2017 - 02.2019
High School Diploma -
Shasta High School
Some College (No Degree) - Computer Science
Shasta College