Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Austin Roberts

Yanceyville,NC

Summary

Dynamic District Training Manager with a proven track record at Journeys Shoes, enhancing sales through innovative training strategies and effective performance evaluation. Skilled in employee training and conflict resolution, I foster team development and drive results, ensuring operational excellence across multiple locations. Committed to achieving organizational goals through strategic leadership.

Overview

9
9
years of professional experience
1
1
Certification

Work History

District Training Manager

Journeys Shoes
Lynchburg, VA
10.2017 - Current
  • Direct day-to-day operations for own store and supervise operations across other district locations.
  • Boosts sales through strategic actions
  • Identified areas of improvement in existing training methods and procedures.
  • Monitored progress of trainees through feedback from managers and supervisors.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.

Shift Supervisor

Starbucks
Danville, VA
07.2018 - 07.2021
  • executing opening and closing tasks as manager on duty
  • cash management
  • inventory counts

Sandwich Artist/Key Holder

SUBWAY®Restaurants
Yanceyville, NC
06.2016 - 07.2018
  • Operated cash registers to process payments from customers.
  • Cultivate outstanding customer service while enhancing overall experience
  • responsible for schedule creation weekly

Education

High School Diploma -

Bartlett Yancey High School
Yanceyville, NC
06-2018

Skills

  • Employee training
  • Sales strategies
  • Performance evaluation
  • Inventory management
  • Cash handling
  • Customer service
  • Team building
  • Conflict resolution
  • Goal setting
  • Communication skills
  • Time management
  • Territory reporting
  • Sales territory management
  • Sales training
  • Loss prevention
  • Team recruiting and onboarding

Certification

  • certified powerpoint excel
  • certified Store manager
  • certified District Training Manager
  • certified Auditor

References

References available upon request.

Timeline

Shift Supervisor

Starbucks
07.2018 - 07.2021

District Training Manager

Journeys Shoes
10.2017 - Current

Sandwich Artist/Key Holder

SUBWAY®Restaurants
06.2016 - 07.2018

High School Diploma -

Bartlett Yancey High School