Austin Roldan
Pembroke Pines,FL
Summary
Dynamic Senior Sales Development Representative with a proven track record of driving revenue growth through strategic prospecting and lead generation. Proficient in identifying and nurturing key client relationships, utilizing a blend of innovative outreach methods and refined communication skills. Demonstrated ability to exceed targets, optimize sales processes, and collaborate effectively within cross-functional teams. Passionate about leveraging market insights to deliver tailored solutions and enhance customer satisfaction.
Overview
7
7
years of professional experience
Work History
Senior Sales Development Representative
Valimail
03.2022 - Current
- Developed strong relationships with key accounts, resulting in long-term partnerships and increased revenue.
- Increased sales pipeline by identifying high-potential prospects and conducting effective outreach campaigns.
- Optimized email templates for cold outreach, increasing response rates and engagement from prospective clients.
- Managed a diverse territory, adapting strategies to address unique market challenges and customer needs effectively.
- Trained and mentored sales personnel to apply best practices and techniques.
Sales Development Representative
Demanddrive
03.2021 - 03.2022
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Won new business by articulating full value of company's capabilities to prospects.
Shift Manager
ABC Fine Wine & Spirits
06.2018 - 02.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Store Manager
Cellairis
12.2016 - 04.2018
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor of Science - Business Administration
Broward College
Fort Lauderdale, FL05.2020
Skills
- CRM Management
- Upselling strategies
- Pipeline Development
- Cold-calling
- Territory Management
- Email campaigns
- Sales team training
- Objection handling
- Strategic Prospecting
Timeline
Senior Sales Development Representative
Valimail
03.2022 - Current
Sales Development Representative
Demanddrive
03.2021 - 03.2022
Shift Manager
ABC Fine Wine & Spirits
06.2018 - 02.2021
Store Manager
Cellairis
12.2016 - 04.2018
Bachelor of Science - Business Administration
Broward College
Similar Profiles
Kenny-Christopher FelixKenny-Christopher Felix
Jr. Account Executive at ValimailJr. Account Executive at Valimail
Patricia GuerreroPatricia Guerrero
People Experience at ValimailPeople Experience at Valimail
Hadi MooneyHadi Mooney
Volunteer at Islamic Jaffari AssociationVolunteer at Islamic Jaffari Association
Joshua SequeiraJoshua Sequeira
BARISTA at StarbucksBARISTA at Starbucks
ERIC SANDERSERIC SANDERS
Founder & CEO at L8ShiftFounder & CEO at L8Shift