- Avid Reader
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- I enjoy helping others and giving back to the community
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Backpacking and Hiking
- Experimenting with different creative mediums, like screen writing, film, and film anaylist, to expand skills and techniques
Austin Russell
Prosper
Summary
Dynamic and dedicated professional with a strong background in customer service and teamwork, honed at Smash Burger. Proven ability to enhance customer satisfaction through effective problem-solving and cash handling. Recognized for fostering collaboration and maintaining high standards in fast-paced environments, ensuring smooth operations and team success.
Overview
5
5
years of professional experience
Work History
Team Member
Smash Burger
10.2024 - Current
- Operated front register to process payments and collect cash payment.
- Developed strong customer service and skills to enhance individual and team performance.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different areas to provide optimal coverage and meet production goals.
- Addressed and resolved customer concerns in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Production Assistant Intern
SEG Holdco, LLC
04.2022 - 06.2023
- Collaborated closely with production team members to meet deadlines, resulting in on-time project completions.
- Participated in set operations for seamless shooting experiences and timely project completion.
- Played an integral role in pre-production activities like constructing and testing challenge courses while actively collaborating with a team.
- Supported various departments by promptly addressing requests, ensuring smooth communication and collaboration.
- Organized and stored filming equipment and other assets for production.
- Supported post-production tasks such as organizing footage files, labeling assets accurately for easy retrieval during editing sessions.
- Collaborated with production team to facilitate smooth operations, avoiding disruptions and delays
- Completed wide range of tasks in diverse filming areas to support operations.
- Supported current production needs by moving items between equipment, conveyors, and SET locations.
- Participated in location scouting efforts to identify ideal shooting locations that met creative requirements.
- Assisted wardrobe department by handling costume inventory, helping maintain continuity throughout filming sessions.
- Entered information on log for post-production team.
- Assisted with location scouting by recommending locations for drone footage.
- Engaged in efficient communication between departments through the use of walkie-talkies and other devices during shoots.
- Maintained an updated contact list of key personnel involved in each project to have successful communication channels.
- Ensured timely delivery of necessary equipment.
- Worked closely with production coordinator to fulfill duties and execute successful test blocks on set.
- Contributed to successful projects by maintaining a clean and organized set environment for all crew members.
- Operated camera, lighting and grip equipment to use during production process.
- Assisted crews with set building and pointed out problems that could be potential safety issues.
- Developed and maintained successful relationships with media professionals.
Team Member
Whataburger Restaurants L&c
06.2020 - 02.2022
- Worked Cook Stations. to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
- Achieved high level of customer service with thorough product knowledge and attentive assistance.
Education
Bachelor of Arts - Media Arts
University of North Texas
Denton, TX05-2026
Associates Degree - General Studies
Collin College
Frisco12-2022
High School Diploma -
Prosper High School
Prosper, TX05-2020
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Collaboration and teamwork
- Following instructions
- Cash handling
- Flexible schedule
- Problem-solving
Accomplishments
- Collaborated with team of 25 in the execution of challenge courses, SET construction and operation.
Interests
Timeline
Team Member
Smash Burger
10.2024 - Current
Production Assistant Intern
SEG Holdco, LLC
04.2022 - 06.2023
Team Member
Whataburger Restaurants L&c
06.2020 - 02.2022
Bachelor of Arts - Media Arts
University of North Texas
Associates Degree - General Studies
Collin College
High School Diploma -
Prosper High School
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