Austin Shell
Bernie,MO
Summary
I am a qualified motivated individual who seeks to complete tasks and guide members of a team efficiently and proficiently. I enjoy learning new tasks and tackling new challenges daily. I pursue learning new skills and offer strong relationship building, problem solving, and administrative abilities.
Overview
9
9
years of professional experience
Work History
Soldier
Arkansas Army National Guard
Searcy, AR
08.2015 - Current
- Performed as fire team leader during situational training exercises and infantry dismounted battle drills.
- Advised Company Commander on operations, intelligence and risk assessments in briefings.
- Supervised more than $1,000,000 in high-value equipment, maintaining zero loss record over 26 days.
- Trained in conflict resolution among subordinates, equals and superiors.
- Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
- Designated mandatory reporter for sexual assault and responder for suicide prevention situations.
- Upheld code of conduct and maintained professionalism in stressful situations.
- Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
Sale's Representative
ICU Protection LLC
Sherwood, AR
08.2021 - 01.2022
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions. Also, designated as team lead at conventions to promote products and company branding.
- Responded to customer questions via telephone and written correspondence regarding provider contracts, eligibility, and technical issues.
- Researched relevant resources to assist customers, identified customers representation needs, and troubleshot next steps to provide optimal support for customers.
- Provided basic technical support resolving issues for clients on variety of company products.
- Set up appointments with potential and current customers to promote new products and services.
- Developed and utilized reports to assist leadership with key decisions and outperformance of operational targets.
Retail Sales Associate
The Home Depot
Conway, AR
10.2020 - 03.2021
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Supported loss prevention goals by monitoring shopper behavior.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Answered questions about store policies and addressed customer concerns.
Deputy Jailer
White County Sheriff's Office
Searcy, AR
02.2019 - 04.2020
- Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Observed inmate behavior to prevent dangerous and inappropriate activities, supervising over 420 inmates simultaneously.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Oversaw conduct of 420 prisoners to prevent escapes or violent behavior.
- Documented prisoner identification, charges and inmate disturbance incidents.
- Patrolled 328 bed facility and work areas to complete headcounts of inmates.
- Built solid relationships with staff and residents to keep institution safe and secure.
- Established positive working relationships and maintained boundaries with resident offenders.
- Searched building and grounds, living quarters and work areas for contraband.
- Created and maintained arrest files on inmates processed through jail.
Batcher
Walmart
Searcy, AR
04.2018 - 01.2019
- Performed hand adds, bulk batching and weighed ups batching functions.
- Cleaned and organized batching and raw materials area.
- Operated bulk batching systems following safety rules and procedures .
- Kept work areas clean, neat and organized to promote safety, productivity and team success.
Education
Associate of Science - Biology
Arkansas State University - Beebe
Beebe, AR05.2018
High School Diploma -
Penn Foster Career School
Scranton, PA11.2014
Skills
- Business growth and retention
- Network development
- Staff Training
- Customer Relations
- Training coordination
- Small arms training
- Documentation and reporting
- Data protection
- Risk Assessments
- Training expertise
- Managing PPE
- Enemy monitoring
Timeline
Sale's Representative
ICU Protection LLC
08.2021 - 01.2022
Retail Sales Associate
The Home Depot
10.2020 - 03.2021
Deputy Jailer
White County Sheriff's Office
02.2019 - 04.2020
Batcher
Walmart
04.2018 - 01.2019
Soldier
Arkansas Army National Guard
08.2015 - Current
Associate of Science - Biology
Arkansas State University - Beebe
High School Diploma -
Penn Foster Career School