Austin Shocklee
Georgetown,TX
Summary
Results-Driven Sales Professional & Emerging Data Analyst With a dynamic career trajectory encompassing sales and management roles, I bring a wealth of experience from industry leaders such as National Oilwell Varco and Lowe's. Having successfully navigated sales at National Oilwell Varco, I honed my leadership skills in a management role at Lowe's. My journey then led me to Barton Associates, where I embraced a challenging sales position, further enhancing my understanding of client relations and business development. Harnessing a passion for data-driven insights, I recently completed a rigorous Data Analytics Bootcamp, equipping me with skills in data analysis, visualization, and problem-solving.
Current Role: Sales Specialist at Lowe's Now back at Lowe's in a Sales Specialist capacity, I leverage my sales acumen to provide tailored solutions for clients. My unique blend of sales expertise and newfound data analytics skills positions me as a versatile professional ready to drive business growth through strategic insights and customer-centric approaches.
Continuously Evolving in the Data Landscape Excited about the intersection of sales and data analytics, I am committed to leveraging data to inform strategic decisions and elevate sales performance. With a proven track record in sales leadership and a fresh perspective in data analytics, I am poised to contribute meaningfully to future challenges and opportunities. Let's connect and explore possibilities together!
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Specialist
Lowes Home Improvment
Austin, TX
12.2022 - Current
- Conducted market research to identify target markets and develop pricing strategies.
- Provided technical support to customers regarding product features and usage.
- Maintained accurate records of customer interactions and transactions.
- Resolved customer complaints in a timely manner.
- Built strong relationships with key accounts through regular visits and follow-ups.
- Cultivated referral networks to identify new business opportunities.
- Analyzed customer feedback to improve product offerings and services.
- Assisted in the development of promotional materials for new products or services.
- Identified opportunities for cross-selling products or services within existing accounts.
- Participated in team meetings to review progress against objectives set by management.
- Educated customers on product features and technical details to highlight benefits.
- Stayed up to date on company products and services to support sales objectives.
- Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
Account Executive
Barton Associates
Austin, TX
08.2022 - 11.2022
- Cultivated and developed customer relationships to enable sustained revenue growth.
- Gathered company and contact information to compile data for current and potential customers.
- Represented product offerings and platforms throughout assigned territory.
- Revived dormant accounts by re-establishing relationships with key decision-makers.
- Identified lucrative leads, built relationships with new clients and upsold services, increasing business development.
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
- Negotiated agreements with clients for pricing and logistics.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
Sales Floor Manager
Home Décor, Lowe's Home Improvement
Austin, TX
02.2022 - 08.2022
- Assisted with training, development and mentoring of sales employees.
- Delegated tasks to maintain efficient workflow.
- Communicated sales goals and key performance indicators to employees.
- Facilitated store opening and closing procedures, securing valuables, arming and disarming alarm system and inspecting premises for urgent needs.
- Managed inventory shrinkage improvement program to reduce theft and loss.
- Conducted safety walks of store floor and reported hazards to appropriate personnel for immediate remediation.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Evaluated individual and team business performance and identified opportunities for improvement.
Merchandising Assistant Manager
Lowe's Home Improvement
Austin, TX
05.2021 - 02.2022
- Assist in guiding the team with store service, resets and trainings
- Team safety lead
- Train employees on power equipment
- Perform walk backs on completed projects and assist in daily tasks
- Coordinate with store manager and ASM’s to make corporate changes in departments and promote sales for vendor requested products.
Retail Sales Specialist
Lowe's
Austin, TX
06.2020 - 05.2021
- Work with install details and orders for customers and maintain relationship with pro customers/ contractors
- Push store metrics
- Flooring associate help with stocking, moving and pulling of general flooring merchandise
- Assisting customers with finding products and merchandise that they need.
Warehouse/Sales Associate
National Oilwell Varco
Cedar Park, TX
01.2018 - 05.2020
- Print and pick sales orders & work orders while working with outside sales and logistics team
- Receive material and put to stock
- Box, band and ship orders
- Forklift certified
- Work as part of a team or by self, when needed
- Maintain accurate cycle counts on 10,000+ parts
- Regularly clean and organize work area
- Ensure parts are quality checked and ready for use by customer.
Fire Alarm Installer
Alliance Fire Protection
Round Rock, TX
01.2016 - 10.2017
- Help install fire panel, run wire, troubleshoot
- Help Install and service maintenance on fire sprinkler systems
- Annually inspect apartment complexes and hotels in Austin, Houston and Dallas areas.
Education
Data Analytics Certifiate - Data Analytics
Thinkful
Austin, TX12-2023
Biology -
Some CollegeSouthern Nazarene University
01.2012
High School Diploma -
Georgetown High School
05.2011
Skills
- Account Management
- Client services
- Negotiation and persuasion
- Lead generation
- Pipeline management
- Managing client relationships
- Negotiation and Persuasion
- Client Relations
- Sales Reporting
- Relationship Building
- Sales analytics
- Closing Techniques
- Cold-calling
- Team Collaboration
- B2B Sales
Certification
Forklift Certification
Timeline
Sales Specialist
Lowes Home Improvment
12.2022 - Current
Account Executive
Barton Associates
08.2022 - 11.2022
Sales Floor Manager
Home Décor, Lowe's Home Improvement
02.2022 - 08.2022
Merchandising Assistant Manager
Lowe's Home Improvement
05.2021 - 02.2022
Retail Sales Specialist
Lowe's
06.2020 - 05.2021
Warehouse/Sales Associate
National Oilwell Varco
01.2018 - 05.2020
Fire Alarm Installer
Alliance Fire Protection
01.2016 - 10.2017
Data Analytics Certifiate - Data Analytics
Thinkful
Biology -
Some CollegeSouthern Nazarene University
High School Diploma -
Georgetown High School