Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Austin Simpson

Charleston,WV

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Shoe Show
Charleston, WV
07.2023 - Current
  • Processed transactions using a point-of-sale system.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Collected payments and provided accurate change.
  • Adhered to company initiatives and achieved established goals.
  • Assisted customers with product selection, sizing and styling.
  • Developed trusting relationships with customers by making personal connections.

In-Store Team Member

Papa Johns
Charleston, WV
12.2021 - 07.2023
  • Greeted customers in a friendly and professional manner.
  • Computed purchases and received and processed cash or credit payment.
  • Maintained cleanliness of store floor by sweeping, mopping and vacuuming.
  • Answered telephone calls promptly and courteously.
  • Assisted customers with product selection, inquiries and purchases.
  • Completed day-to-day duties accurately and efficiently.
  • Operated cash register to process customer transactions accurately and efficiently.

Education

Associate of Applied Science - Cyber Security & Network Technology

BridgeValley Community And Technical College
Charleston, WV
12-2022

High School Diploma -

Capital High School
Charleston, WV
05-2020

Skills

  • Payment Processing
  • Product Sales
  • Exceptional Customer Service
  • Guest Relations

Certification

  • Microsoft Office Specialist Master Achieved in 2019

References

References available upon request.

Timeline

Sales Associate

Shoe Show
07.2023 - Current

In-Store Team Member

Papa Johns
12.2021 - 07.2023

Associate of Applied Science - Cyber Security & Network Technology

BridgeValley Community And Technical College

High School Diploma -

Capital High School

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