Summary
Overview
Work History
Education
Skills
Timeline
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AUSTIN SMITH

Redding,CA

Summary

Experienced Sales Representative with a proven track record of exceeding sales targets and building strong client relationships. Skilled in identifying customer needs and providing tailored solutions to drive revenue growth.

Overview

5
5
years of professional experience

Work History

Sales Consultant

AT&T
Redding, California
03.2025 - Current
  • Engaged customers to understand needs and provide tailored product solutions.
  • Developed and maintained relationships with clients to increase sales revenue.
  • Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.

Sales Specialist

Spectrum
Redding, CA
08.2023 - 03.2025
  • Engaged customers to understand their needs and recommend appropriate solutions.
  • Demonstrated product features and benefits to enhance customer understanding.
  • Collaborated with team members to develop effective sales strategies.

Tech Consultant

Target
Redding, CA
09.2022 - 08.2023
  • Assisted in troubleshooting technical issues to minimize downtime during operations.
  • Continued self-education and training to keep up with industry changes and trends.
  • Consulted and advised clients on tailored technology solutions to fulfill business needs and user demands.

Shift Leader

Carl's Jr.
Redding, CA
01.2021 - 09.2022
  • Supervised daily operations and ensured compliance with company standards.
  • Trained and mentored new team members on service procedures.
  • Handled customer inquiries and resolved complaints effectively.

Call Center Representative

American Directions Research
Redding, CA
09.2020 - 01.2021
  • Monitored call center performance metrics such as average call duration and abandonment rate.
  • Provided customers contacting call center with exceptional service and support.
  • Conducted thorough research on political issues and voter demographics.

Education

HIGH SCHOOL DIPLOMA -

Shasta Collegiate Academy
Redding, CA
08-2021

Skills

  • Customer service
  • Negotiation
  • Communication
  • Product knowledge
  • Relationship building
  • Closing techniques
  • Prospecting

Timeline

Sales Consultant

AT&T
03.2025 - Current

Sales Specialist

Spectrum
08.2023 - 03.2025

Tech Consultant

Target
09.2022 - 08.2023

Shift Leader

Carl's Jr.
01.2021 - 09.2022

Call Center Representative

American Directions Research
09.2020 - 01.2021

HIGH SCHOOL DIPLOMA -

Shasta Collegiate Academy

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