AUSTIN SMITH
Dawsonville,GA
Summary
Experienced with parts inventory management and customer service. Utilizes strong communication skills to assist customers efficiently. Knowledge of automotive and mechanical parts to ensure accurate advice and sales.
Overview
10
10
years of professional experience
Work History
Operations Manager
Freed Performance
02.2025 - Current
- Manage daily operations to optimize workflow efficiency and service quality.
- Coordinated team schedules and resource allocation to meet operational demands.
- Implemented inventory management processes to enhance stock accuracy and reduce discrepancies.
- Trained staff on standard operating procedures, ensuring compliance with safety regulations.
Parts Counter Sales Person
Beaver Toyota of Cumming
01.2019 - 02.2025
- Managed inventory for automotive parts, ensuring availability and timely restocking.
- Assisted customers with product selection, providing expert advice on parts compatibility.
- Processed orders and transactions efficiently using dealership management software.
- Trained new staff on systems and customer service protocols to enhance team performance.
Parts Counter Sales Person
Marine Max
01.2016 - 01.2019
- Collaborated with service technicians to identify and source specialized parts quickly.
- Developed strategies to improve order accuracy, minimizing returns and customer dissatisfaction.
- Led initiatives to streamline workflow processes, increasing overall operational efficiency.
- Mentored junior sales associates, fostering a collaborative environment focused on achieving targets.
Education
High School Diploma -
Forsyth County High
Cumming, GA05-2009
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Employee relations and conflict resolution
- Employee motivation
Timeline
Operations Manager
Freed Performance
02.2025 - Current
Parts Counter Sales Person
Beaver Toyota of Cumming
01.2019 - 02.2025
Parts Counter Sales Person
Marine Max
01.2016 - 01.2019
High School Diploma -
Forsyth County High