Austin Snow
Newport News
Summary
Now going on for 9 1/2 years in customer service between Games Farmers Market and Walmart. Efficiently preforming all duties needed on the front end as a cashier and other departments when they needed my help. I've done transactions on the register for years, I've stocked shelves, I've unloaded the backroom off the truck, I've downstacked in the backroom, I've done maintenance duties and pushed carts all at Walmart. In the shipyard I lifted gear that weighed from 25-80 lbs to put on jobs that weight anywhere from 500-45,000 lbs lifting loads with the crane 100s of times. Efficiently getting all duties done everyday for 1 year and 3 months in the shipyard. Just a list of accomplishments I've had in my life and I want to continue to add to it.
Overview
10
10
years of professional experience
Work History
Cashier/Shelf Stocker/Maintenance Assistant
Walmart
Hampton, VA
06.2025 - Current
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Managed inventory levels, ensuring stock availability and reducing discrepancies.
- Provided exceptional customer service, resolving inquiries and enhancing shopping experiences.
- Trained new team members on cash handling procedures and company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Collaborated with management to implement promotional strategies that increased sales revenue.
- Addressed customer needs and made product recommendations to increase sales.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Assisted in maintaining store cleanliness and organization, contributing to a welcoming environment.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
X36 RIGGER
Newport News Shipbuilding
Newport News, Virginia
11.2023 - 03.2025
- Executed precise rigging techniques to ensure safe and efficient lifting of heavy components, contributing to timely project completions and enhanced safety standards.
- Conducted thorough inspections of rigging equipment, identifying potential issues that led to proactive maintenance and reduced downtime.
- Worked closely with engineers and project managers to optimize rigging plans, facilitating seamless operations and improving on-site communication.
- Maintained comprehensive records of rigging activities and equipment conditions, ensuring compliance with safety regulations and operational guidelines.
- Demonstrated strong teamwork and communication skills, fostering a positive work environment and encouraging adherence to safety protocols.
CASHIER/SELF CHECKOUT HOST
Walmart
Newport News, Virginia
08.2020 - 06.2024
- Delivered exceptional customer service as a Cashier, fostering a welcoming environment and enhancing shopper satisfaction.
- Streamlined the checkout process, resulting in reduced wait times and increased throughput during peak hours.
- Coordinated with team members to ensure inventory accuracy, leading to improved stock management and customer availability.
- Implemented a feedback system for customers, enhancing service quality and fostering strong community relationships.
- Cultivated a positive shopping atmosphere by actively engaging with customers, leading to increased customer loyalty and repeat visits.
- Optimized self-checkout operations, improving transaction speed and significantly enhancing overall customer experience during busy hours.
CASHIER
Games Farmer Market
Newport News, Virginia
05.2016 - 09.2020
- Provided excellent customer service, fostering a welcoming environment that encouraged repeat visits and strengthened community ties.
- Processed transactions efficiently, contributing to a streamlined checkout experience and reducing customer wait times.
- Maintained accurate inventory records, ensuring product availability and minimizing discrepancies.
- Worked closely with team members to organize promotions, enhancing customer engagement and driving sales.
Education
High School -
Menchville High School
Newport News, Virginia06.2015
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Customer relations
- Product restocking
- Conflict resolution
- Time management skills
- ID verification
- Weight handling
- Advanced Mathematics
- Loss prevention
Timeline
Cashier/Shelf Stocker/Maintenance Assistant
Walmart
06.2025 - Current
X36 RIGGER
Newport News Shipbuilding
11.2023 - 03.2025
CASHIER/SELF CHECKOUT HOST
Walmart
08.2020 - 06.2024
CASHIER
Games Farmer Market
05.2016 - 09.2020
High School -
Menchville High School