Austin Spain
Student
Porterville,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
SECURITY OFFICER
Inter-Con Security Solutions
Visalia, CA
06.2020 - 02.2023
- Reported suspicious activities and persons to law enforcement.
- Checked and verified photo identification prior to granting facility access.
REGISTRATION CLERK
Coalinga Regional Medical Center
Coalinga, CA
06.2019 - 06.2020
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Operated standard office software applications to compile data and prepare information and correspondence.
CALL CENTER AGENT
Alorica Inc
Fresno, CA
08.2017 - 06.2019
- Maintained and encouraged customer loyalty through courteous and efficient resolution of disputes, complaints and discrepancies.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
SECURITY OFFICER
Securitas Security Services
Delano, CA
05.2015 - 08.2017
- Conducted regular patrols of key areas to spot and control security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
Education
Diploma -
Monache High School
Porterville, CA 08.2011 - 05.2015
Skills
Integrity
Attention to Detail
First Aid and CPR CertifiedQuality assurance
Complaint resolution
Assertive
Critical Thinking
Dependable
MS Office
Problem-solving
Teamwork
Medical Terminology
Timeline
SECURITY OFFICER
Inter-Con Security Solutions
06.2020 - 02.2023
REGISTRATION CLERK
Coalinga Regional Medical Center
06.2019 - 06.2020
CALL CENTER AGENT
Alorica Inc
08.2017 - 06.2019
SECURITY OFFICER
Securitas Security Services
05.2015 - 08.2017
Diploma -
Monache High School
08.2011 - 05.2015