Austin Sponchia
Houston
Summary
Experienced district leader with a background in multi-site operations, team management, and staff development. Skilled in customer relations, KPI tracking, and coaching teams to improve performance and service standards.
Overview
1
1
Language
11
11
years of professional experience
Work History
District Team Leader
Extra Space Storage
10.2020 - 10.2026
- Led district operations across multiple locations, ensuring consistent service, sales execution, and property standards.
- Coached store teams on customer needs, revenue goals, and storage solution recommendations.
- Monitored occupancy, pricing, and daily performance to support informed operational decisions.
- Conducted site visits to verify compliance, cleanliness, security, and merchandising standards.
Store Manager
Brooklyn Pizza & Pasta
12.2019 - 10.2020
- Scheduled staff shifts and adjusted coverage to support peak business periods.
- Trained crew members on POS procedures, food handling, and customer service standards.
- Managed inventory orders and monitored stock levels to reduce shortages and waste.
- Oversaw daily front-of-house and kitchen operations to maintain smooth service flow.
- Delivering pizza
Dog Trainer
Houston Bark Park
12.2015 - 12.2019
- Assessed temperament and tailored obedience programs to individual dog needs.
- Trained dogs using positive reinforcement techniques and behavior modification plans.
- Coached owners on consistent commands, leash control, and at-home training routines.
- Monitored group play sessions to maintain safe, structured socialization environments.
Education
Bachelor of Science - Culinary Arts
Blinn College
Brenham, TX08-2015
Skills
- Team management
- Training and mentoring
- Staff development
- Customer relations
- Store metrics analysis
- KPI development
- Vendor payment management
- Business travel
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Native or Bilingual
Timeline
District Team Leader
Extra Space Storage
10.2020 - 10.2026
Store Manager
Brooklyn Pizza & Pasta
12.2019 - 10.2020
Dog Trainer
Houston Bark Park
12.2015 - 12.2019
Bachelor of Science - Culinary Arts
Blinn College