Austin Stout
Tigard,OR
Summary
I enjoy Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Front End Courtesy Clerk
Safeway
08.2022 - Current
- Ensured efficient operations by stocking shelves with products and organizing merchandise displays to promote sales.
- Collaborated with team members to provide seamless service during high-traffic periods, facilitating faster checkouts for customers.
- Contributed to positive customer interactions by remaining professional and patient while handling inquiries or complaints.
- Supported loss prevention efforts by monitoring self-checkout lanes for potential theft or misuse of equipment.
- Participated in regular inventory counts, helping to maintain accurate records of available stock levels within the store.
- Demonstrated adaptability by assisting in various departments as needed, providing additional support during peak hours or staff shortages.
- Aided cashiers in efficiently processing transactions, unloading shopping carts, and bagging items according to customer preferences.
- Increased productivity within the front end team through effective communication regarding task assignments and priorities during shifts.
- Complied with all company policies and procedures related to health regulations, ensuring a safe shopping environment for customers at all times.
- Handled challenging situations professionally, resolving customer concerns with a calm and empathetic approach.
- Provided support in maintaining store security by monitoring entrance and exit points, reporting any suspicious activity to management promptly.
- Assisted colleagues in completing various tasks as needed, contributing to a positive and collaborative team environment.
- Restocked and organized merchandise in front lanes.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Handled shelf restocks and merchandised front lane areas to drive sales.
General Service Worker
McDonalds
03.2022 - 05.2022
- Enhanced customer satisfaction through timely completion of tasks and maintaining a clean work environment.
- Assisted in training new employees, ensuring they were well-equipped to perform their job duties effectively.
- Provided excellent customer service by addressing inquiries promptly and resolving issues efficiently.
- Performed routine maintenance tasks to keep equipment running smoothly and prevent costly breakdowns.
- Maintained accurate records of completed tasks, enabling efficient tracking of progress for management review.
- Demonstrated adaptability by quickly learning new skills as required for various job functions within the organization.
Education
High School Diploma -
Summit Charter High School
Estacada/Online03.2024
Skills
- Sales techniques
- Problem-solving abilities
- Adaptability and flexibility
- Merchandising understanding
- Professional demeanor
- Customer service excellence
- Effective communication
- Team Player
Timeline
Front End Courtesy Clerk
Safeway
08.2022 - Current
General Service Worker
McDonalds
03.2022 - 05.2022
High School Diploma -
Summit Charter High School