Jacqueline Rentería Muñoz

• Pharmacy Translation: Acted as the primary translator for Spanish-speaking customers to ensure they understood their prescriptions and medical instructions.

• Money Services: Assisted customers with sending money out of the country by translating the process and ensuring all information was handled correctly.

• Customer Support: Resolved complaints by translating between management and customers to reach a fair solution.

• Demonstrated high adaptability by supporting multiple departments during staff shortages and high-traffic hours, ensuring store-wide operational efficiency.

• Managed exterior store presentation by coordinating the retrieval of 50+ carts per hour during peak periods, ensuring a seamless flow for incoming customers.

• Operated POS cash register systems with 100% accuracy, processing high-volume transactions while assisting team members with bagging and inventory restocking.

• Prioritized store safety and hygiene by proactively addressing hazards and spills, maintaining a clean and welcoming environment in compliance with safety standards.

• Optimized service speed during peak meal-rush periods by multitasking between food preparation and customer service, significantly reducing wait times.
• Ensured 100% compliance with health and safety standards by conducting regular quality checks for ingredients, maintaining high standard of products offered.
• Delivered personalized customer service by meticulously preparing orders to meet specific dietary needs and preferences with a high degree of accuracy.
• Maintained a high level of fiscal accountability by operated the cash register with accuracy, ensuring proper handling of transactions.