Austin Swenson
LUCK
Summary
Operations manager and business development specialist with a track record of boosting marketing sales and scaling revenue. Successfully transformed underperforming business units and improved project efficiency. Skilled in building strong relationships with contractors, stakeholders, and clients to drive collaborative success.
Overview
12
12
years of professional experience
Work History
Operations Manager
Everlast Rehab
St. Croix Falls
05.2025 - Current
- Streamlined operational processes for improved efficiency and productivity.
- Advanced company operations through process improvements and strategic scaling initiatives.
- Managed relationships with General Contractors, Suppliers, and Subcontractors to facilitate timely project delivery.
- Managed supply chain logistics to ensure timely delivery of rehabilitation supplies.
- Coordinated staff training to enhance service quality and compliance standards.
Sales & Marketing Manager
Trade River Outfitters
Trade Lake
01.2019 - Current
- Overhauled brand market positioning and sales strategy, sustaining growth over 5 years.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Engineered business turnaround, increasing annual revenue from <$5,000 to over $35,000 annually.
Project Manager
Everlast Rehab
St. Croix Falls
05.2021 - 05.2025
- Managed resource allocation and scheduling for multiple projects simultaneously.
- Managed job sites and field crews, ensuring operations stayed on schedule and adhered to budget.
- Aligned administrative goals with field execution to uphold quality standards.
Sales and Marketing Specialist
Everlast Rehab
St. Croix Falls
05.2020 - 05.2021
- Led regional expansion, extending service lines from Wisconsin into 5 surrounding states.
- Developed targeted marketing strategies for rehabilitation services and programs.
Financial Sales Representative
Ozark National Life & American Century Investments
Remote
09.2018 - 05.2020
- Achieved $1,000,000 in sales within the first year, ranking as the 2nd leading producer among new recruits.
- Developed client relationships through personalized financial product presentations.
- Analyzed client portfolios to recommend suitable investment strategies.
- Built client trust through compassionate consultation and attention to detail.
- Collaborated with team members to improve sales techniques and customer engagement.
Sales and Marketing Intern
Everlast Rehab
St. Croix Falls
04.2017 - 09.2018
- Grew customer base from 1 to 20 clients in first 6 months, demonstrating effective outreach and engagement strategies.
- Developed sales and marketing framework as founding team member, establishing foundational strategies for growth.
- Conducted market research to identify potential client needs and preferences.
Maintenance Department
St. Croix Regional Medical Center
St. Croix Falls
06.2014 - 04.2017
- Cultivated team collaboration skills and established reliability in high-stakes healthcare environment.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Bachelor of Science - Business Administration
University of Wisconsin-Stout
Menomonie, WI05-2019
High School Diploma -
Grantsburg High School
Grantsburg, WI05-2014
Skills
- Operations management
- Project management
- Sales strategy
- Budget management
- Marketing strategy
- Time management abilities
- Customer relationship management
Timeline
Operations Manager
Everlast Rehab
05.2025 - Current
Project Manager
Everlast Rehab
05.2021 - 05.2025
Sales and Marketing Specialist
Everlast Rehab
05.2020 - 05.2021
Sales & Marketing Manager
Trade River Outfitters
01.2019 - Current
Financial Sales Representative
Ozark National Life & American Century Investments
09.2018 - 05.2020
Sales and Marketing Intern
Everlast Rehab
04.2017 - 09.2018
Maintenance Department
St. Croix Regional Medical Center
06.2014 - 04.2017
Bachelor of Science - Business Administration
University of Wisconsin-Stout
High School Diploma -
Grantsburg High School