Austin Tijerina
Amarillo,TX
Summary
Eager to learn and quick to adapt, consistently meeting deadlines with a strong work ethic and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Merchant Specialist
Amarillo National Bank
Amarillo, United States
12.2023 - Current
- Manage merchant accounts, ensuring seamless transactions and resolving issues promptly
- Develop strategies to boost merchant satisfaction, resulting in measurable improvements in retention
- Analyze transaction data to identify trends and optimize processes for better efficiency
- Collaborate with cross-functional teams to implement solutions that enhance merchant services
- Provide training and support to merchants, increasing their understanding and usage of bank services
- Eager to learn and quick to adapt, consistently meeting deadlines with a strong work ethic and a commitment to excellence
- Assist merchants with onboarding, providing comprehensive training and support to ensure smooth integration and usage of bank services
Flooring Specialist
The Home Depot
Amarillo, United States
02.2022 - 12.2023
- Advised customers on flooring options, leading to increased sales and customer satisfaction
- Managed inventory and ensured stock levels met customer demand, reducing out-of-stock incidents
- Collaborated with team members to create efficient floor layouts, enhancing the shopping experience
- Resolved customer complaints quickly, improving overall store ratings
- Trained new employees on product knowledge and sales techniques, boosting team performance
Education
BBA - Business Administration And Management
West Texas A&M University
Canyon, TX12-2024
Art & Science Associate's -
Amarillo College
Amarillo, TX12.2021
Skills
- Problem Solving
- Team Collaboration
- Data Analysis
Timeline
Merchant Specialist
Amarillo National Bank
12.2023 - Current
Flooring Specialist
The Home Depot
02.2022 - 12.2023
Art & Science Associate's -
Amarillo College
BBA - Business Administration And Management
West Texas A&M University