Austin Tumpach
Sun Prairie,WI
Summary
I am an individual who is dedicated towards getting an Associates Degree in IT Networking and learning various skills beyond the classroom. I am applying to this job opportunity to seek experience that can help apply to my future career. I feel with my excellent skills in time management, communication, and analytical thinking, I could be a valuable asset in helping other people trouble shoot their computer issues.
Overview
2
2
years of professional experience
Work History
Cashier
Kwik Trip
Sun Prairie, WI
05.2022 - Current
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Built and maintained productive relationships with employees.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Performed other duties as assigned by management.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Associate of Science - IT-Network Specialist
Madison Area Technical College
Madison, WI05-2026
High School Diploma -
Sun Prairie High School
Sun Prairie, WI01-2024
Skills
- Time Management Skills
- Customer Service Excellence
- Analytical Problem-Solving
- Daily Reporting
- Leadership
- Adaptable
- Attention to Detail
- System Upgrades
- Computer Troubleshooting
- Technical Writing
- Hardware and Software Installation
- Apple iOS
- Microsoft Programs (Excel, Word, Powerpoint, Access, Teams, etc)
- Google Programs (Drive, Docs, Slides, etc)
Timeline
Cashier
Kwik Trip
05.2022 - Current
Associate of Science - IT-Network Specialist
Madison Area Technical College
High School Diploma -
Sun Prairie High School