Austin Ulm
Jeannette,Pennsylvania
Summary
Effective at building and maintaining loyal customer base to maintain consistent revenue streams. Proficient in CRM software use and lead optimization. Offering exceptional communication and organizational skills combined with industrious, personable and entrepreneurial nature.
Overview
8
8
years of professional experience
Work History
Sales & Leasing Consultant
Bowser Automotive
Pleasant Hills
01.2022 - Current
- Build relationships with new and repeat customers
- Educate customers on current features on new and pre-owned vehicles, along with current incentives and interest rates in a changing market
- Sell customers on warranties and special products offered at the dealership
- Sell 115 new clients in the year 2023.
Detailer
Bowser Automotive
Pleasant Hills
07.2018 - 12.2021
- Recondition customer & trade-in vehicles, including wash, wax, paint correction, vacuum, and restore the inside
- Responsible to open and close the detail shop
- Create new schedules for a 10 employee staff
- Managing inventory for all cleaning supplies and safety equipment.
Detailer
Double Car Wash
McKeesport
01.2016 - 09.2019
- Dry & Vacuum vehicles after going through car wash
- Upsell customers on wash packages
- Handle money at cash register when needed.
Education
University of Pittsburgh at Greensburg
05.2017
Degree -
McKeesport Area School District
01.2016
Skills
- Sales
- Customer Service
- Customer Follow Up
- Fact Checking
- Fact Finding
- Answering Phones
- Maintain High CSI
- Attention to Detail
- Negotiation
- Training
- Upselling and Cross Selling
- Closing deals
- Follow-up skills
Timeline
Sales & Leasing Consultant
Bowser Automotive
01.2022 - Current
Detailer
Bowser Automotive
07.2018 - 12.2021
Detailer
Double Car Wash
01.2016 - 09.2019
University of Pittsburgh at Greensburg
Degree -
McKeesport Area School District
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