Summary
Overview
Work History
Education
Skills
Languages
Timeline
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BRITTANY Lorelle Raimondo

Bradenton/SRQ,Florida

Summary

Highly driven Car Salesman with 4 years of car sales and 6 months of F&I Manager experience including networking, communication, negotiating and customer service excellence. Proven track record of exceeding sales goals in competitive environments with over 30 employees. Partner with diverse customers using consultative selling techniques and exceeding customer expectations through matching the customer needs to the best vehicles, always closing the deal. Always increase customer satisfaction and company revenue.

Overview

14
14
years of professional experience

Work History

Sales & Leasing Consultant

Gettel Toyota of Bradenton
10.2019 - Current
  • 2nd highest gross producing Salesman, 2nd highest volume producing Salesman
  • Product knowledge and thorough needs analysis to find which vehicle best fits customer needs, 100% of the time securing a 5.0 Customer Satisfaction Rating on DealerRater
  • Finance Manager experience; had deals bought by banks, constantly called banks to increase front or back end gross, great knowledge in JM&A products and warranties, maintained an average of $2400-$2,600 PVR every month, highly proficient with overcoming objections
  • Proficiently sold a wide range of new and used vehicles; was always asked to train new salesmen when hired (trained over 15 people)
  • Maintained repeat business from established customers using Loyalty/ Conquest pitch when making follow-up calls
  • Constant follow-up with customers after 1 day, 1 week, and once every month for a year, then quarterly after 1 year.

Mobile Expert

T-Mobile US
01.2014 - 01.2019
  • On the mobile showroom or in stores, helped teammates boost their sales numbers by brainstorming creative ways to draw people in
  • Was in charge of making sure fixtures and demo phones were all in place on the mobile showroom as well as organizing accessories
  • Informed coworkers of the demographics of the areas the events the mobile showroom was scheduled at
  • Learned the ins and outs of cellular sales through knowledge of plans and technology
  • Taught colleagues how to upsell customers, and performed account audits to give customers more
  • Helped customers find a resolution to their needs by comparing what they had with their previous carrier, and what they were getting with T-Mobile
  • Aided Marketing director in finding events that would be good for sales, and expressed what events were not as successful
  • Became a professional at learning how to present plans and products in a way that the customer knew was beneficial for them
  • Active social media presence to increase networking opportunities to create successful, on-going customer relationships
  • Led the company for three months in a row with the highest amount of sales out of 35+ employees at one location
  • Was promoted to a Mobile Event Expert after 3 years.

Teller

BMO Harris Bank
04.2010 - 03.2011
  • Was providing every cash handling service including deposits, withdrawals, certified checks, etc
  • I was a cashier with an expected goal to be made
  • Exceeded all goals for commission in sales
  • Had a goal not just financially helping people to see what accounts were best for them, but also had a personal goal of having a close, professional relationship with all customers of Harris NA.

Education

Accounting -

College of DuPage
Glen Ellyn, Illinois
05.2011

High school diploma -

Naperville Central High School
Naperville, Illinois
05.2009

Skills

  • Highly proficient at negotiation
  • Strong communication skills
  • Cold-Calling
  • Knowledge of Vehicles & Warranties
  • Customer Service
  • Sales
  • Organized
  • Bilingual; English and Spanish
  • Follow- up calls
  • Adaptability
  • Leadership qualities
  • Tech Savvy

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Sales & Leasing Consultant

Gettel Toyota of Bradenton
10.2019 - Current

Mobile Expert

T-Mobile US
01.2014 - 01.2019

Teller

BMO Harris Bank
04.2010 - 03.2011

Accounting -

College of DuPage

High school diploma -

Naperville Central High School

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BRITTANY Lorelle Raimondo