Kody Lanterman
San Diego,CA
Summary
Seasoned Sales and Leasing Consultant with rich experience in vehicle sales, leasing agreements, and customer service. Known for strong negotiation skills and profound knowledge of financing options that proved beneficial in closing deals effectively. Made significant contributions to enhancing customer relationships leading to repeat business while adhering to dealership policies. Skilled at explaining complex information about vehicles and lease terms in an understandable manner, resulting in improved client satisfaction rates. Results-driven Sales and Leasing Consultant known for unparalleled productivity and efficient task completion. Skilled in negotiation, customer relationship management, and market analysis. Excel in communication, problem-solving, and adaptability, ensuring exceptional service and achieving sales targets.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales & Leasing Consultant
Kearny Mesa Chrysler Dodge Jeep & Ram
San Diego, CA
11.2023 - 07.2024
- Developed sales strategies to maximize profits, improve customer service, and increase market share.
- Provided excellent customer service by responding to inquiries promptly and professionally.
- Assisted customers in selecting vehicles that met their needs and budget requirements.
- Maintained a thorough knowledge of current products, services, pricing plans, promotions, payment options.
- Resolved customer complaints quickly and efficiently while maintaining a positive attitude.
- Monitored competitors' activities and updated management on changes in the industry landscape.
- Followed up with customers after purchase and lease completion to ensure satisfaction with transaction experience.
- Prospected for new sales and leasing customers via telephone, email and direct mail.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
Sales & Leasing Consultant
Lithia Chrysler Dodge Jeep Ram Of Eugene
Eugene, OR
01.2022 - 07.2023
- Developed sales strategies to maximize profits, improve customer service, and increase market share.
- Provided excellent customer service by responding to inquiries promptly and professionally.
- Assisted customers in selecting vehicles that met their needs and budget requirements.
- Maintained a thorough knowledge of current products, services, pricing plans, promotions, payment options.
- Prospected for new sales and leasing customers via telephone, email and direct mail.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Sales & Leasing Consultant
Lithia Nissan Of Eugene
Eugene, OR
10.2018 - 11.2021
- Provided excellent customer service by responding to inquiries promptly and professionally.
- Assisted customers in selecting vehicles that met their needs and budget requirements.
- Maintained a thorough knowledge of current products, services, pricing plans, promotions, payment options.
- Monitored competitors' activities and updated management on changes in the industry landscape.
- Prospected for new sales and leasing customers via telephone, email and direct mail.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
Education
Bachelor of Science - Business
Golden West College
Huntington Beach, CA06-2018
Diploma
North Eugene High School
Eugene, OR06-2014
Skills
- Cold-calling
- Referral Generation
- Goal-Oriented
- Contract Negotiation
- Relationship Building
- Closing sales
- Closing Techniques
- Upselling strategies
- Sales Presentations
- Listening Skills
- Strategic Planning
- Reliability
- Problem-solving aptitude
- Business Development
- Product Sales
- Professionalism
- Multitasking
- Negotiation
- Excellent Communication
- Sales strategy
- Time Management
- Problem-Solving
- Lead prospecting
- Self Motivation
- Sales Planning
Certification
- Certified Sales Professional (CSP)
Timeline
Sales & Leasing Consultant
Kearny Mesa Chrysler Dodge Jeep & Ram
11.2023 - 07.2024
Sales & Leasing Consultant
Lithia Chrysler Dodge Jeep Ram Of Eugene
01.2022 - 07.2023
Sales & Leasing Consultant
Lithia Nissan Of Eugene
10.2018 - 11.2021
- Certified Sales Professional (CSP)
Bachelor of Science - Business
Golden West College
Diploma
North Eugene High School
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