Summary
Overview
Work History
Education
Skills
Timeline
Generic

Austin Voidanoff

Lake City

Summary

Dynamic Operations Manager with a proven track record at Loves Travel Stop, excelling in team leadership and facility operations. Empowered staff to enhance performance and accountability, while fostering strong employee relations. Skilled in problem-solving and optimizing workflows, driving operational efficiency and exceptional customer service. Not only focused on my duties pertaining to facility maintenance but also assisting with the daily duties and operations of the store. Proactive and hardworking individual focused on operational improvements and also self growth. Skilled in working under pressure and adapting to new situations and challenges to enhance polices and procedures. Shows a willingness to take on added responsibilities to meet goals. Excited for new growth and development opportunities within the Loves Family!

Overview

6
6
years of professional experience

Work History

Operations Manager

Loves Travel Stop
11.2024 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted performance coaching, identifying areas for improvement and developing action plans to address them.
  • Developed and maintained relationships with peers and team members.
  • Established positive and effective communication among team members and improved organization and leadership.
  • Managed inventory and supply to achieve timely and accurate delivery of goods and services.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment.
  • Interacted well with customers to build connections and relationships.
  • Reported issues to higher management.

Lead Diesel Mechanic

Loves Travel Stop
06.2022 - 11.2024
  • Coordinated scheduling of routine vehicle inspections while ensuring safety of peers and keeping operations running smoothly.
  • Maintained detailed records of all repairs, parts inventory, and warranty work for accurate billing
  • Mentored new hires in best practices for diesel engine maintenance, fostering a positive work environment that encouraged skill development.
  • Assisted customers with troubleshooting over the phone or in-person when needed, providing exceptional service.
  • Optimized workflow within the garage by reorganizing workspaces, tools, and equipment storage areas efficiently.
  • Utilized hand tools and power tools to repair and maintain diesel engines
  • Completed checklist of fluid levels, air filter, tire pressure, and more as part of PMS
  • Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
  • Troubleshot and diagnosed problems with tractor and trailers.
  • Transitioned from tire technician to diesel mchanic within 7 months.
  • Took on the role of lead diesel mechanic and those responisbilities when the need arised.

US Army

United States Department of Defense
04.2019 - 07.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

Columbia High School
Lake City Fl

EMT Certification -

Florida Gateway College
Lake City, FL
06-2018

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Employee relations and conflict resolution
  • Planning and implementation
  • Staff training
  • Staff management
  • Inventory management
  • Employee motivation
  • Building and facility management

Timeline

Operations Manager

Loves Travel Stop
11.2024 - Current

Lead Diesel Mechanic

Loves Travel Stop
06.2022 - 11.2024

US Army

United States Department of Defense
04.2019 - 07.2022

Columbia High School

EMT Certification -

Florida Gateway College

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