Summary
Overview
Work History
Education
Skills
Timeline
Generic

Austin Wanek

Rio Rancho

Summary

An adaptable and professional individual with strong communication and leadership skills. Eager to contribute to team success through hard work and attention to detail. Enthusiastic and skilled, always striving to enhance educational and professional skills in a stable and dynamic workplace. Able and willing to learn new information/roles quickly. Vast experience in inside sales, outside sales, as well as SaaS. Confident in ability to be an asset on any team joined.

Overview

8
8
years of professional experience

Work History

Sales Coordinator

Southwest Security
03.2022 - Current
  • Worked closely with the technical team to prioritize success, set goals, meet customer needs, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities. Maintained all requirements were met, and thoroughly checked in on all customers.
  • Put in place a technician and sales initiative to allow customers to add equipment and services on the fly. Allowing upsells, improved work flow, and overall happier team members and customers.
  • Stayed up to date on the latest software and hardware in my field. Held demonstrations for customers, tech team collaborations for complete product understanding.
  • Built and maintained meaningful relationships with customers to ensure long-term prosperity for the business as well as sale generation from the relationships.

Installer

Southwest Security
11.2021 - Current
  • Complete installations on site at residences and commercial locations
  • Installation of simple security and high-level security systems
  • Inspect existing security systems for flaws and needed repairs
  • Perform troubleshooting of system failures
  • Test all installations to ensure they work properly
  • Diagnosing defects, replacing faulty parts, instructing customers on how to handle devices correctly
  • Checking equipment and operating systems, ensure mechanical operations, standards and controls are maintained at high quality
  • Strong ability to develop, test and maintain electronic products and equipment
  • Solid understanding of performance and testing procedures
  • Excellent analytical and communication skills
  • Interact with customers throughout the installation process to simplify the result
  • Interact well with team members
  • Take direction from management as needed and report all installation issues
  • Provide timely and effective sales presentations to prospective customers
  • Manage Customer and Partner visits and presentations

Recreation Leader

City of Rio Rancho
05.2017 - 07.2019
  • Ensure a wide range of sports, recreation and cultural programs are provided
  • Responsible for researching and developing quality sport, recreation, and leisure programs for implementation in the community
  • Responsible for completing needs assessments to determine the unmet needs for various programs and for identifying the resources required to create and implement the most appropriate programs
  • Responsible for promoting programs, volunteer and leadership opportunities and providing training when needed
  • Ensure the well-being for the youth in their programs, camps, and field trips
  • Department cash pickups for account receivables
  • Addressed participant concerns with empathy and professionalism, resolving issues in a timely manner to maintain satisfaction levels.
  • Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.

Education

UI/UX Design

Coursera
02.2025

No Degree - HTML, Java, Python, Figma

Intro To Coding
10-2020

Central New Mexico University - Criminal Justice, Computer Science, Psychology, Communications, Sociology

Central New Mexico University
Albuquerque, NM
08-2015

Diploma - College Prep

V. Sue Cleveland High School
05.2015

Skills

  • Microsoft Excel/PowerPoint/Outlook/Word
  • Figma/Python/Java/HTML
  • Inside/Outside/SaaS sales
  • Customer understanding
  • Clear cut on goal's and performance
  • Extremely charismatic
  • Upselling strategies
  • Strong communication skills

Timeline

Sales Coordinator

Southwest Security
03.2022 - Current

Installer

Southwest Security
11.2021 - Current

Recreation Leader

City of Rio Rancho
05.2017 - 07.2019

Diploma - College Prep

V. Sue Cleveland High School

UI/UX Design

Coursera

No Degree - HTML, Java, Python, Figma

Intro To Coding

Central New Mexico University - Criminal Justice, Computer Science, Psychology, Communications, Sociology

Central New Mexico University

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