Austin Warfel
Halifax,PA
Summary
Dynamic Front End Associate at Giant Food Stores with proven expertise in time management and team collaboration. Enhanced customer satisfaction through efficient transaction handling and streamlined checkout processes, reducing wait times. Skilled in web accessibility standards, I consistently improved operational efficiency while fostering positive customer relationships.
Overview
7
7
years of professional experience
Work History
Front End Associate
Giant Food Stores
Halifax, PA
11.2020 - Current
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained cleanliness and organization of store displays to promote products effectively.
- Collaborated with team members to restock shelves promptly, ensuring product availability.
- Resolved customer complaints professionally, fostering positive relationships and repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Gathered shopping baskets and carts and relocated to designated areas.
- Collaborated with cross-functional teams to ensure seamless integration of front-end designs with back-end functionality.
- Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
- Ensured pricing accuracy, regularly checking and updating price tags and promotional signage.
- Assisted in training new hires, sharing knowledge and best practices for front end operations.
- Improved efficiency by multitasking during peak hours, simultaneously managing cash register and directing floor activities.
- Engaged in friendly conversation with customer to better uncover individual needs.
Sandwich Artist
Subway
Halifax, PA
06.2019 - 08.2019
- Managed inventory levels, ensuring fresh ingredients and minimizing waste.
- Maintained cleanliness and organization of workstations to comply with health regulations.
- Streamlined sandwich assembly processes, improving speed without compromising quality.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
Education
No Degree -
Pennsylvania State University
University Park, PAHigh School Diploma -
Halifax Area High School
Halifax, PA05-2021
Skills
- Time management
- Team contribution
- Display setup
- Agile development methodologies
- Web accessibility standards
Timeline
Front End Associate
Giant Food Stores
11.2020 - Current
Sandwich Artist
Subway
06.2019 - 08.2019
No Degree -
Pennsylvania State University
High School Diploma -
Halifax Area High School