Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Austin Waterman

Denver

Summary

Dynamic professional with a proven track record in problem-solving and interpersonal communications, exemplified during my tenure at DIGITALSPEC. Excelled in fast-paced environments, notably with the Colorado Army National Guard, receiving accolades for exceptional performance. Skilled in customer service and technical support, consistently exceeding performance expectations without oversight.

Overview

6
6
years of professional experience

Work History

General Laborer

Mee Gardening Services
10.2024 - 12.2024
  • Worked in a company of only 4-5 people, providing home and commercial gardening and irrigation services.
  • Communicated directly with clients regarding expectations and project requirements.
  • Quickly learned new skills to meet customer needs, and received recognition from many clients for high levels of quality and attention to detail.

L1 Enterprise Operations Engineer

DIGITALSPEC
10.2022 - 08.2024
  • Provided technical and customer support for the US Department of State's ESOC data center.
  • Communicated with 10-15 customers a day to resolve technical issues and handle administrative requests.
  • Proven track record of proactively managing responsibilities and delivering results with minimal oversight.

94F Computer/Detection Systems Repairer

COLORADO ARMY NATIONAL GUARD
04.2019 - 04.2023
  • Demonstrated a high level of professionalism and an ability to excel in fast paced environments
  • Consistently exceed performance expectations, receiving recognition and awards for exceptional performance.

Education

Bachelor of Science - Computer Science

Western Governors University
Salt Lake City, UT
10-2024

Skills

Customer Service

Interpersonal Communications

Problem Solving

Conflict Resolution

Communication

Team Collaboration

Interests

I would consider myself a very active person and I enjoy activities such as going to the gym, playing tennis, and going for hikes

I love music and learning new songs to play on my piano

I also love PC gaming and keeping up with the latest technology

Timeline

General Laborer

Mee Gardening Services
10.2024 - 12.2024

L1 Enterprise Operations Engineer

DIGITALSPEC
10.2022 - 08.2024

94F Computer/Detection Systems Repairer

COLORADO ARMY NATIONAL GUARD
04.2019 - 04.2023

Bachelor of Science - Computer Science

Western Governors University
Austin Waterman