Austin Wells
Murfreesboro,TN
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Subcontractor
Self-employeed
01.2021 - Current
- Managed site preparation and cleanup efforts, maintaining safe working conditions throughout the duration of the project.
- Delivered high level of service to all customers and effectively resolved issues.
- Worked closely with homeowners to ascertain specifics of project.
- Worked closely with general contractor on completion of punchlist tasks.
- Managed on-site property inspections and worked to resolve issues.
- Provided exceptional customer service by addressing client concerns promptly and professionally, resulting in repeat business and referrals.
- Developed strong relationships with subcontractors, fostering a collaborative work environment for successful project completion.
Recreational Aide
MTSU
05.2018 - 05.2020
- Achieved high levels of participant retention by providing consistent support, encouragement, and motivation during activities.
- Increased overall satisfaction of program attendees by tailoring activities to fit individual abilities and interests.
- Improved overall safety standards within the facility by promptly identifying potential hazards and implementing appropriate solutions.
- Collaborated with other staff members to develop engaging, age-appropriate programming for various groups.
- Promoted a safe environment for all participants by maintaining clean facilities and ensuring proper use of equipment.
- Monitored inventory levels of supplies needed for daily operations while submitting timely requests for replenishment when necessary.
- Provided exceptional customer service to parents, addressing any concerns or questions regarding program structure or scheduling.
- Contributed to the growth of the organization by assisting in the promotion and marketing of programs, attracting new participants.
- Enhanced participant enjoyment by planning and executing diverse recreational activities, including sports, arts, and games.
- Maintained order among participants and spectators to enforce conduct rules conformance.
- Collaborated with other recreation staff in developing new recreational activities.
- Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Education
Bachelor of Science - Exercise Science
Middle Tennessee State University
Murfreesboro, TN12.2019
Skills
- CompTIA A Certification
- Installations and repairs
- Attention to Detail
- Flexible and Adaptable
- Computer Skills
- Problem-Solving
- Customer interaction
- Analytical Thinking
- Issue Research
Certification
COMPTIA A+ Certified.
Accomplishments
Three time All-American and Academic All-American college wrestler.
Coached Middle School wrestling team to multiple Tennessee AAU State championships.
Timeline
Subcontractor
Self-employeed
01.2021 - Current
Recreational Aide
MTSU
05.2018 - 05.2020
Bachelor of Science - Exercise Science
Middle Tennessee State University