Austin Westly
Santa Cruz,CA
Summary
Experienced and friendly recreation professional with a diverse skillset and proven track record in coordinating programs, events, and facilities, managing social media accounts, and conducting community outreach campaigns. Proven ability to plan, organize, and supervise diverse recreational programs while building relationships within communities. Strong communicator, creative thinker, and always a team player ready to help deliver impactful recreational experiences.
Overview
8
8
years of professional experience
Work History
Deputy City Clerk
City of Capitola
04.2023 - 09.2024
- Clerk for Capitola Planning Commission and City Council meetings - write and edit staff reports, prepare meeting materials, publish agendas, set up hybrid meetings, take meeting minutes, execute all meeting actions.
- Create marketing and promotional material all City departments, manage City social media accounts, maintain and update City website.
- Create bi-annual Citywide newsletter, coordinate printing and mailing to all residents.
- Organize all records management functions for the City, including the receipt, storage, retrieval, and disposition of official City records in accordance with retention schedules, policies & procedures, and all legal requirements.
- Write a variety of government documents including staff reports, administrative policies, professional service agreements and contracts, legal notices, proclamations, ordinances, and resolutions.
- Respond to public inquiries and California Public Records Act requests, verbally and in writing.
- Ensure the City's compliance with various laws including the Brown Act, FPPC law, etc.
- Serve as staff liaison to the Capitola Village and Wharf Business Improvement Area.
- Perform a variety of administrative duties in support of the City Clerk's Office, including planning annual calendar, tracking department budget, and researching and proposing new tools and technologies.
League Coordinator
Epicenter Sports and Entertainment
02.2017 - 11.2019
- Plan and execute all youth soccer leagues, organizing upwards of 25 age/skill divisions, 175 teams, and 2,250 players.
- Propose and develop adult flag football league - design indoor gameplay, develop program budget, manage equipment, hire and train referees and staff, announce and promote league, supervise and evaluate program.
- Maintain annual event calendar, and assist marketing department with promotion through print, email, and social media advertising.
- Schedule games based on limited field availability during peak seasons.
- Supervise team of 15-20 employees to ensure all game-day operational needs are met.
- Provide assistance to game-day and facility operations staff.
- Analyze and evaluate programs, methods, and processes related to registration, scheduling, officiating, customer service, and administration.
- Direct long term planning for all leagues, classes, rentals, tournaments, and other programs as needed.
Program Coordinator/Technical Support Specialist
Blix Electric Bikes
02.2020 - 12.2022
- Collaborate with Product Managers, Operations Coordinator, and Warehouse Supervisor to support various product management projects.
- Manage various programs including Showroom and Rental Partner accounts, HQ Showroom demos and sales, and 3rd Party Services.
- Lead all phases of quality control (QC) process, working directly with vendors, manufacturers, shipping carriers, mechanics, support staff, and consumers to identify and resolve QC issues.
- Maintain current model production and support new product introduction (NPI) effort to launch brand new products.
- Create improved support content and advise Technical Support staff regarding complex product issues.
- Provide technical support and troubleshooting to owners and bike mechanics.
- Process warranty claims by identifying issues and solutions, collecting evidence of defects or damage, recording issues, and sending replacement parts and repair advice.
Education
Bachelor of Science - Recreation, Parks And Tourism Administration
California Polytechnic State University
San Luis Obispo, CASkills
- Recreation Program Coordination
- Facility Management and Operations
- Social Media Management
- Communications and Community Outreach
- Event Planning
Timeline
Deputy City Clerk
City of Capitola
04.2023 - 09.2024
Program Coordinator/Technical Support Specialist
Blix Electric Bikes
02.2020 - 12.2022
League Coordinator
Epicenter Sports and Entertainment
02.2017 - 11.2019
Bachelor of Science - Recreation, Parks And Tourism Administration
California Polytechnic State University
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