Austin Wildeboer
Mason City,Iowa
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Package Handler
FedEx
Mason City, IA
10.2023 - Current
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Suzie Q Cafe
Suzie Q
Mason City
10.2021 - 06.2023
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Child and Youth Worker
Four Oaks
Mason City, IA
03.2021 - 10.2021
- Provided key emotional support to special needs youth.
- Coordinated family visits, medical appointments and therapy sessions for [Number] youth residents.
- Taught life skills and coping mechanisms to residential population in one-on-one and group sessions.
- Prepared [Type] reports to define goals, weaknesses and strengths of residents.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
Sales Associate
Staples
Mason City, IA
09.2020 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Electronics Sales Associate
Walmart
Mason City
01.2018 - 08.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
- Checked to see if requested items were available from store's inventory.
- Worked with loss prevention in monitoring shopper behavior.
Electronics Sales Lead
Best Buy Inc
Mason City, IA
06.2015 - 09.2017
- Applied knowledge of electronics products to educate prospects and customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Processed credit and debit card payments to complete customer buying experience.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Worked with loss prevention in monitoring shopper behavior.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Associate of Arts - Sociology
North Iowa Area Community College
Mason City, IA04.2025
Skills
- Shipping Documentation
- Fragile Item Handling
- Truck Loading
- Material Stacking
- Warehouse Safety
- Label Reading
- Decision Making
- Physical Stamina
- Heavy Lifting
- Sorting Packages
- Loading and Unloading
- Stacking Packages
Timeline
Package Handler
FedEx
10.2023 - Current
Suzie Q Cafe
Suzie Q
10.2021 - 06.2023
Child and Youth Worker
Four Oaks
03.2021 - 10.2021
Sales Associate
Staples
09.2020 - 03.2021
Electronics Sales Associate
Walmart
01.2018 - 08.2020
Electronics Sales Lead
Best Buy Inc
06.2015 - 09.2017
Associate of Arts - Sociology
North Iowa Area Community College