Austin Williams
Davison,MI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive mindset and an outstanding, customer service based attitude. Willingness to take on added responsibilities to meet team goals. Looking to further my experience and skills by securing the Project Coordinator Role at DCC Construction.
Overview
6
6
years of professional experience
Work History
Sales Coordinator
Peerless Midwest, LLC
04.2023 - Current
- Works closely with the project management team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue
- Generate PTPs/PTAs for facility contacts
- Assist and create sales activities including proposals, quotes, follow-ups, test reports and customer communications
- Increase sales revenue by establishing/maintaining strong relationships with subcontractors and facility managers; identifying new business opportunities and needs
- Manages internal shipping/receiving of inventory
- Review/approve technician timecards and assists with scheduling
Associate Banker
JPMorgan Chase
09.2022 - 04.2023
- Maintained accurate records of all transactions, keeping track of daily activities for auditing purposes
- Strengthened client relationships through consistent communication and personalized attention to individual needs
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction
Mortgage Loan Officer
Rocket Mortgage
08.2020 - 08.2022
- Analyzed individual loan applications and credit reports to determine loan eligibility and risk level
- Assisted clients in selecting correct loan products and terms to meet individual needs and financial goals
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing
- Increased loan approval rates by efficiently managing pipeline and maintaining strong relationships with borrowers and underwriters
- Maintained a comprehensive knowledge of current industry trends and regulatory changes to provide expert guidance for clients
Debt Collection Specialist
American Profit Recovery
10.2019 - 07.2020
- Protected company reputation by handling sensitive information with discretion and adhering to confidentiality policies
- Maintained accurate and up-to-date records in collection management systems, ensuring efficient tracking and reporting of account statuses
- Maximized revenue recovery through thorough investigation of debtor accounts for any discrepancies or errors in billing records
- Mitigated potential legal issues by ensuring strict adherence to federal and state regulations governing debt collections
- Enhanced client satisfaction by providing detailed reports on collection progress and debtor status updates
Personal Trainer
Fit Body Boot Camp
08.2018 - 10.2019
- Educated clients on proper exercise techniques, reducing risk of injury during workouts
- Motivated clients to stay on track with fitness goals with positive and friendly approach
- Trained clients during strength training, cardio vascular exercise, and stretching
- Increased client retention through consistent communication, motivation, and support
- Developed customized fitness plans for wide range of clients to expand services
Education
High School Diploma -
Davison High School
Davison, MI06.2013
Skills
- Critical, Analytical & Strategic Thinking
- Problem-Solving
- Detail Oriented
- Strong Communication & Relationship Building
- Sales Strategies
- Organized
- Deadline Adherence
- Time Management
- Team Coordination
Timeline
Sales Coordinator
Peerless Midwest, LLC
04.2023 - Current
Associate Banker
JPMorgan Chase
09.2022 - 04.2023
Mortgage Loan Officer
Rocket Mortgage
08.2020 - 08.2022
Debt Collection Specialist
American Profit Recovery
10.2019 - 07.2020
Personal Trainer
Fit Body Boot Camp
08.2018 - 10.2019
High School Diploma -
Davison High School
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