Austin Williams
Longview,WA
Summary
Dedicated, driven, and results-oriented professional with 8 years of experience running multiple businesses. Adept at overseeing operations, client relations, and maintenance to ensure optimal performance.
Overview
11
11
years of professional experience
Work History
Head Coach and CEO
Gorilladiesel Worldwide
07.2020 - Current
- Client relationship management: effectively communicated with clients in an online coaching capacity, addressing their fitness goals, concerns, and progress updates, highlighting my ability to manage tenant relationships and respond to their needs in property management.
- Personalized guidance: provided tailored coaching plans to clients, considering their individual strengths, weaknesses, and objectives, showcasing my capability to customize solutions and services for different tenants' needs.
- Remote communication: utilized various online platforms to deliver coaching sessions, assessments, and feedback, displaying my proficiency in remote communication skills valuable for managing properties and tenants in a digital age.
- Progress tracking and analysis: monitored clients' progress through data analysis, adjusting training programs accordingly, demonstrating my ability to track property performance, analyze metrics, and optimize outcomes.
- Client retention and growth: successfully retained clients by consistently delivering valuable coaching experiences, showcasing skills in customer retention, a trait applicable to maintaining positive tenant relationships in property management.
Owner
Supernova Barbell
12.2021 - 11.2024
- Facility maintenance: demonstrated effective facility management by overseeing the maintenance, cleanliness, and safety of the gym premises, highlighting experience in ensuring optimal property conditions.
- Client relations: utilized strong interpersonal skills to engage with gym members, addressing their concerns, providing excellent customer service, and fostering positive client relations, which translates to managing positive tenant relationships in property management.
- Operational oversight: managed day-to-day gym operations, including equipment maintenance, class schedules, and staffing, showcasing my organizational skills and experience overseeing multifaceted property activities.
- Contracts and rental agreements: developed and managed membership contracts and space rent agreements, displaying my familiarity with lease negotiations and documentation
- Marketing and promotion: successfully promoted the gym through marketing campaigns, attracting new members and retaining existing ones, illustrating expertise in attracting and retaining tenants in a property management context.
Driver
Ten-in-ten Inc
12.2019 - 11.2021
- Maintained open and professional communication with customers and dispatch, ensuring smooth coordination of delivery schedules, addressing inquiries, and providing updates on delivery status.
- Interacted professionally with clients and customers during deliveries, providing excellent customer service and fostering positive relationships.
- Demonstrated a safety-first mindset by adhering to traffic laws, safety guidelines, and company policies, ensuring accident-free and incident-free delivery operations.
- Managed documentation accurately by maintaining delivery logs, recording receipts, and completing required paperwork, highlighting attention to detail.
- Exhibited problem-solving skills by addressing customer inquiries, resolving delivery discrepancies, and finding solutions to unexpected challenges.
- Collaborated with warehouse staff to ensure proper loading and unloading of goods, maintaining a smooth workflow and preventing damage to items.
- Engaged in routine inventory checks to ensure accurate deliveries and report any discrepancies or shortages, showcasing accountability and precision.
Manager
Nipps Burgers
02.2016 - 12.2019
- Managed daily restaurant operations, including scheduling, staff supervision, inventory management, and vendor coordination, showcasing strong organizational and multitasking abilities.
- Conducted regular staff training on service standards, safety protocols, and food handling procedures, resulting in improved employee performance and compliance.
- Utilized problem-solving skills to address and resolve customer concerns, staff conflicts, and operational issues in a timely and effective manner.
- Managed compliance with health and safety regulations, ensuring a clean, sanitized environment and adherence to local health codes, which can translate to property maintenance and safety in property management.
- Collaborated with suppliers and vendors to ensure timely and cost-effective deliveries of restaurant supplies, displaying vendor management skills.
- Utilized data analysis to evaluate sales trends, customer preferences, and peak hours, guiding decision-making for menu adjustments and staffing levels.
- Created and implemented effective processes for inventory tracking, waste reduction, and restocking, optimizing resource allocation and minimizing operational disruptions.
CAP 2 Management
Walmart
04.2015 - 01.2016
- Led and supervised a team of employees in efficiently unloading freight and ensuring timely and accurate processing of inventory
- Utilized strong organizational skills to allocate manpower effectively, ensuring proper coverage during peak unloading periods and maintaining a smooth operation.
- Collaborated closely with cross-functional teams, including warehouse supervisors, logistics personnel, and inventory managers, to ensure seamless coordination of goods from receipt to storage.
- Oversaw the maintenance and upkeep of unloading equipment and facilities, ensuring a clean and hazard-free work environment.
- Demonstrated strong problem-solving skills by addressing unexpected challenges in real-time, such as capacity constraints and resource shortages, while maintaining service levels.
- Collaborated with vendors and suppliers to optimize delivery schedules, streamline logistics, and ensure efficient freight flow, resulting in reduced lead times and increased operational effectiveness.
Timeline
Owner
Supernova Barbell
12.2021 - 11.2024
Head Coach and CEO
Gorilladiesel Worldwide
07.2020 - Current
Driver
Ten-in-ten Inc
12.2019 - 11.2021
Manager
Nipps Burgers
02.2016 - 12.2019
CAP 2 Management
Walmart
04.2015 - 01.2016