Austin Wilson
Weatherford
Summary
Accomplished Supervisor of Operations at Maverick Field Services, adept in enhancing operational efficiency and team development. Spearheaded initiatives that significantly boosted employee morale and productivity. Expert in workflow optimization and staff evaluation, my leadership resulted in improved performance metrics and customer satisfaction. Skilled in decision-making and problem-solving, ensuring seamless operations and strategic growth. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Supervisor of Operations
C.T Green Lawn & Landscape
06.2024 - Current
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
Lead Shop Technician
Atlantic Bearing Services
12.2023 - 06.2024
- Streamlined inventory management through detailed tracking systems and routine audits to reduce waste and increase cost savings.
- Continuously updated technical knowledge through industry seminars, workshops, and certifications to stay current with industry trends and best practices.
- Collaborated with management to develop performance metrics for the shop technicians, resulting in improved efficiency and accountability.
- Assisted with hiring new technicians by interviewing candidates, ensuring they possess the necessary skills for success in the role.
- Increased customer satisfaction by delivering high-quality repairs and maintenance services within agreed timeframes.
- Consistently maintained a clean working environment in compliance with OSHA regulations, contributing to a safe workspace for all employees.
Supervisor of Operations
Custom ETC
09.2020 - 09.2022
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Resolved conflicts between employees swiftly and professionally, maintaining a harmonious workplace atmosphere conducive to collaboration.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
Supervisor of Operations
Maverick Field Services
08.2017 - 09.2020
- Participated in recruitment efforts, interviewing potential candidates to ensure they were a good fit for the company culture and possessed necessary skills for success on the job.
- Assisted in strategic planning efforts within the organization by providing valuable insights based on experience leading teams within similar industries.
- Collaborated with other departments to identify areas for improvement and implement beneficial changes across the organization.
- Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
- Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
Education
High School Diploma -
Weatherford Highschool
Weatherford, TX06-2017
Skills
- Team Development
- Maintenance Oversight
- Staff Evaluation
- Recruitment and hiring
- Team Leadership
- Decision-Making
- Goal Setting
- Problem-Solving
- Workflow Optimization
- Schedule Management
- Planning and Implementation
- Operational Efficiency
Certification
- OSHA Certified
Refrences:
Bryce Hargrave- (817)458-2120
Terry Baloga- (817)505-3747
Chris Green- (817)565-0108
Timeline
Supervisor of Operations
C.T Green Lawn & Landscape
06.2024 - Current
Lead Shop Technician
Atlantic Bearing Services
12.2023 - 06.2024
Supervisor of Operations
Custom ETC
09.2020 - 09.2022
Supervisor of Operations
Maverick Field Services
08.2017 - 09.2020
- OSHA Certified
Refrences:
Bryce Hargrave- (817)458-2120
Terry Baloga- (817)505-3747
Chris Green- (817)565-0108
High School Diploma -
Weatherford Highschool
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